Jessica Stead Email and Phone Number

-Led and managed significant operational transformations throughout the acquisition of theRoofer Marketers brand.-Implemented large scale initiatives to optimize efficiency, leading to a 137% increase inARR from $2.2 million to $5.25 million within one year.-Designed robust data collection and analysis systems to enhance visibility andaccountability for metrics and leadership objectives.

-Oversaw rapid expansion of company from a scrappy team of 12 to over 50 team membersspanning seven departments.-Administered all internal operational systems, software, platforms, and integrations acrossthe company.-Recognized structural issues, devised, and executed new processes tailored to meetspecific needs.

-Constructs content and manages all company social media accounts (Facebook, Twitter, Instagram, Pinterest, Google Business, LinkedIn, Reddit etc.)-Composes and analyzes marketing campaigns to increase brand awareness and social media engagement.-Monitors performance on eCommerce channels including Amazon and eBay.-Delegates work tasks and projects among management and warehouse staff.-Extensive knowledge of best Amazon and eBay listing practices.-Organizes all shipments for fulfillment in Amazon warehouses.-Sources specialized packaging and promotional items for brand exposure.-Oversee multiple company projects simultaneously across all phases of development.-Plans and coordinates company events and employee appreciation programs.

-Provided prompt and excellent customer service to every guest-Lead new trainees on service expectations and proper protocol for food handling and safety-Recognized as top salesperson with high guest check averages by suggestive selling-Promotes teamwork by assisting coworkers in high volume and fast paced environment