Jessica Terrill Email & Phone Number

Fairborn, Ohio, United States

Tipp City, Ohio, United States

● Oversee banking facilities and staff, including achieving sales and operations goals.● Oversee audits and handle complex transactions, problems and special customers.● Hire and mentor staff and ensure compliance with legal requirements.● Train and guide relationship bankers and assistant banking center manager.● Encourage and promote a positive team environment through leading by example.

Tipp City, Ohio, United States

● Assists in providing the bank with leadership through efficient daily operations.● Responsible for attaining business and deepening customer relationships.● Assures the bank operates with compliance to policies and procedures.● Performs any additional related assignments.

Tipp City, Ohio, United States

● Helped customers open checking and savings accounts.● Provided customers with assistance to maintain existing accounts and resolve any disputes.● Referred customers to loan officers and other financial specialists for banking needs.

Springfield, Ohio, United States

● Performed transactions for deposits, withdrawals, loan payments, bonds, CD’s closings, and cash advances.● Cross trained in various branch operation functions such as ATM balancing, cash item resolution activity,teller outage reporting, account maintenance, and the Vault.● Greeted and welcomed customers with a courteous and professional approach to drive prompt, accurate,and efficient transactions.● Answered customer questions and explained policies/procedures to solve problems as well as assist withcomplex transactions.● Maintained balancing record with 99% rate of accuracy.

Springfield, Ohio, United States

● Received payments for goods by cash, checks, and debit/credit cards.● Assisted customers by providing them information and resolving complaints.● Helped customers complete purchases, locate items, and join reward programs to promote loyalty,satisfaction, and sales numbers.

Bachelor Of Arts - Ba, Sociology

Activities and Societies: Member of Alpha Kappa DeltaGraduated with cum laude honors.

Full-Stack Web Development

Learning full-stack development with HTML, CSS, JavaScript, React, Ruby and Rails, Computer science fundamentals & programming skills.