Jessica Virta Email & Phone Number

Helsinki, Uusimaa, Finland

Main responsibilities as Export Manager:- International sales; The export of food supplements to various countries worldwide, mainly Asia, Africa, UK and Nordics.- In charge of building and increasing the sales in each country I am in charge of, together with assisting the customer accordingly to reach the goals.- New business; sourcing new customers/distributors. As we also do a lot of Private label and contract manufactured products, I am always looking out for new partnerships in… Show more Main responsibilities as Export Manager:- International sales; The export of food supplements to various countries worldwide, mainly Asia, Africa, UK and Nordics.- In charge of building and increasing the sales in each country I am in charge of, together with assisting the customer accordingly to reach the goals.- New business; sourcing new customers/distributors. As we also do a lot of Private label and contract manufactured products, I am always looking out for new partnerships in the international markets.- Account management; sales strategies, marketing, training and customer relationship.I look after the customer from beginning to end, and after. I have both long term and new customers, and we work together to increase the sales in their regions, and my job is also to find the gap in the market, so that I can offer products from our range to enter markets with.Started as Export Coordinator (6 months - 5/22-10/22) while I did a course in International Business Development. Show less

Helsinki, Southern Finland, Finland

• Key Account Manager – HOK-Elanto (shops and restaurants) and some of our other individual customers. My key tasks were - sales, customer care and handling complaints, updating service contracts, monthly check- ins to upkeep quality and service standards. • Service Manager – Making sure the Noxam service standards are upkept, handling customer feedback, plus selling additional services to our customers. Under my control were roughly 25+ shops and offices, and 60 employees. I also took care… Show more • Key Account Manager – HOK-Elanto (shops and restaurants) and some of our other individual customers. My key tasks were - sales, customer care and handling complaints, updating service contracts, monthly check- ins to upkeep quality and service standards. • Service Manager – Making sure the Noxam service standards are upkept, handling customer feedback, plus selling additional services to our customers. Under my control were roughly 25+ shops and offices, and 60 employees. I also took care that all places ran smoothly, sickleaves and holidays were covered, hiring - from interviews to introduction and organising training. I also did the weekly schedules.• Administration - Assisting the CEO and general daily tasks – Any extra given tasks to help out with running the company. Including analysing company sales and employee hours, optimising companies product consumption, going to meet new possible customers. Taking care of customer satisfaction and feedback. Show less

RiihimKi Area, Finland

• Market Research – Researching the field to establish the wooden cable drum market in Europe and Asia • Export – Developing the export channels by identifying these new markets • Strategy – Defining the right strategy for market entry, based on the extensive research and feedback from new potential customers. • New Customer Acquisition – Building new customer relations and partnerships to increase sales.

Helsinki Area, Finland

• Creation of content marketing campaigns released on a variety of platforms.• Financing the campaign by selling Mediaplanet's concept and adverts, identifying and contacting key people within the industry.• Identifying key markets for client prospects and editorial sources.• After sales marketing: follow-up with clients after publication to gain feedback.

Zug

• Leading a team of 11 employees• All-around training new and old staff in bar and kitchen – from introduction to product knowledge • Administration Tasks – Preparing the work plan, making orders, invoicing, delivery follow up• Analysing figures and sales – following new trends and making changes accordingly to improve the sales. (Changed opening hours to enhance sales and staff efficiency)• Controlling service quality (Highest in chain) – handling customer complaints and… Show more • Leading a team of 11 employees• All-around training new and old staff in bar and kitchen – from introduction to product knowledge • Administration Tasks – Preparing the work plan, making orders, invoicing, delivery follow up• Analysing figures and sales – following new trends and making changes accordingly to improve the sales. (Changed opening hours to enhance sales and staff efficiency)• Controlling service quality (Highest in chain) – handling customer complaints and making sure shifts run smoothly• Planning events – internal and external communication, planning the decoration and execution;• Customer activation – Enhancing the customer experience; focusing on training the staff with our wide product range and offering tasting events to both current and new customers. Show less

Helsinki, Finland

• Taking care of new business and improving sales strategies - This included presenting our company to customers and building new relationships. Managed to get Karl Fazer (One of Finland’s most valued brand) on board and increasing another company’s sales by re-structuring their sales strategy. • Project Manager at events - Setting up a department at the convention centre (105m2). Including planning, coordinating and execution. Made sure it increases the company’s recognition and sales. I… Show more • Taking care of new business and improving sales strategies - This included presenting our company to customers and building new relationships. Managed to get Karl Fazer (One of Finland’s most valued brand) on board and increasing another company’s sales by re-structuring their sales strategy. • Project Manager at events - Setting up a department at the convention centre (105m2). Including planning, coordinating and execution. Made sure it increases the company’s recognition and sales. I was also the department hostess for Whirlpool at Helsinki Design Week.• Internal and external communication – Planning the calendar; Preparing the right material for customer meetings, writing up memos and sending them out to participants• Customer Care- follow up on sales and quality; analysing feedback and improving our customer service and experience; (CRM) Show less

Espoo, Finland

• Worked as cashier and interior design sales assistant – Including ordering and checking invoices, training new employees• Temporary department (cashier) manager and category supervisor where I looked after its presentation, campaigns and orders

Master’S Degree, Economics And Management, Vg -Väl Godkänt

My main focus around Economics was the arts and entertainment industry. As my minor I concentrated on Marketing and developing Business.

Bachelor’S Degree, Drama And Music, 2.1

Activities and Societies: I was part of the swim team and the mountaineering society Took part in giving drama classes at the local.

High School

Activities and Societies: Debate team, Sports club, music club During my studies in High School, I focused my learning and classes.

High School

Activities and Societies: Debate Team Music Club Sports Club High School Diploma (The Finnish Matriculation Exams)