Responsible for verifying customer and order information for accuracy and completeness in legal requirements, as well as internal policy compliance.● Coordinating with multiple internal departments to source required documentation and update order packets provided by sales admins and revise system notes detailing missing required items.● Corresponding with leasing companies to obtain valid credit approvals and current buyouts, and confirm acceptance of document quality and changes to legal document.● Validating order against published pricing and accuracy of entry in commission software● Creating and maintaining accurate sales orders, customer records, and equipment records in E-Automate, and working closely with purchasing department to address any device configuration discrepancies.● Approving and progressing inventory paperwork to operations department to pull and build equipment, and schedule deliveries. Validating delivery paperwork to ensure all deliveries and equipment movements are complete and paperwork is signed.● Preparing and reviewing completed packets to be progressed to billing department and work with billing department to obtain any additional approvals or documents required.● Multitasking and utilizing multiple work systems: E-Automate, Sales ScoreKeeper, Smart Search, and Microsoft Office.● Training and developing new hire skills and knowledge in Order Processing role and providing support to team in answering questions, assisting with workload, and coverage during absences. Providing explanations and knowledge of documents, policies and changes to new and senior members of sales admin team.

Responsible for answering incoming calls including scheduling, new patient questions, and billing inquires. Coordinate with clients; gathering vital signs of patient and discussing with the client the reason for the visit; preparing vaccinations.Performing diagnostic procedures: radiographs, drawing and spinning blood, collecting and preparing fecal and urine samples, reading fecal floats.Performing treatment procedures: placing IV catheters, administering medications (IV/IM/SQ/PO), administering fluids (SQ/IV), assisting doctor in wrapping and changing bandages, cleaning ears, and clipping nails.Responsible for monitoring surgical procedures (neuters, spays, dentals, mass removals) by helping sedate, move, and shave patient and assisting in monitoring vitals during surgical procedures. Maintaining a safe and sterile environment for animals by regularly cleaning, feeding, administering daily medications, and monitoring animal progress.General office support: including customer service via phone, email, and in-person; maintaining client records; scheduling appointments, events, services, and more.

Triaging new patients by communicating with clients to understand the patient’s presenting problem, gathering patient history and current medications, obtaining vitals, and evaluating how critical the patient is upon arrival.Performing diagnostic testing such as drawing and running in-house bloodwork and preparing bloodwork to be sent out, systolic blood pressures via doppler, blood glucose, radiographs, eye stains and flushes, cystocentesis, setting up and reading urinalysis, ear cytology and manual platelet counts under the microscope, and holding for fast scan ultrasounds.Performing outpatient treatments such as subcutaneous fluids, medication injections (subcutaneous, intravenous, intramuscular, and oral), minor wound care, holding for bandaging.

Performed a variety of administrative and clerical duties in support of departmental functions. Worked in conjunction with other team members to ensure the efficient and effective operation of the office.Managed scheduling by booking and confirming appointments for all providers including reoccurring appointments, new patients, large parties via multiple phone lines and email.Managed financial tasks by checking clients out, applying discounts as applicable, performing weekly closeouts, handling cash box, and going to bank for money orders and deposits

Responsible for answering incoming calls including scheduling, new patient questions, and billing inquires. Coordinate with clients; gathering vital signs of the patient and discussing with the client the reason for the visit; preparing vaccinations.Utilized a full range of communication and organizational skills in order to maintain a professional and friendly front-desk environment.Acknowledged as a proactive, detail-oriented employee who excels in patient satisfaction, customer service, and problem-solving.Assisted veterinary staff with scheduling, client phone calls, order processing, and more.Responsible for all common receptionist duties including customer service via phone, email, and in-person; maintaining client records; scheduling appointments, events, and services; and more.