Jessica Brown Email and Phone Number

Managing all locations in Southwest Florida, Central & East coast of Florida and Pennsylvania and surrounding areas. My main responsibilities are invoicing properly, collecting accounts receivables and reconciling accounts in Quickbooks and managing invoices in our scheduling software. I also provide an unmatched set of problem solving solutions for our quickly changing schedule. As the Operations Manager I am also responsible for Human Resources for our employees. This includes payroll… Show more Managing all locations in Southwest Florida, Central & East coast of Florida and Pennsylvania and surrounding areas. My main responsibilities are invoicing properly, collecting accounts receivables and reconciling accounts in Quickbooks and managing invoices in our scheduling software. I also provide an unmatched set of problem solving solutions for our quickly changing schedule. As the Operations Manager I am also responsible for Human Resources for our employees. This includes payroll, resources available to them through insurance, conflict management and several other facets that is cohesive to this role. I provide our team the resources to provide seamless services that are provided to national residential & commercial builders, private homeowners and our several manufacturers for warranty & non-warranty repairs. I provide the company with exceptional communication with the President of Crown Bath Corp, office staff, our highly trained Technicians; as well as our valued customers & manufacturers. I assist with scheduling the department to ensure efficient routing is provided to our customers & technicians. Crown Bath Corp is a Kohler Agent Service Representative, Jacuzzi (indoor), American Standard, Maax Bath, ThermaSol and several more manufacturers certified repair representatives.Main services provided are indoor jacuzzi mechanical repairs, refinishes & repairs for bathroom fixtures. Show less

Operated all facets of the business. This position entailed several types of skill sets; including accounting, customer services/sales, estimating, scheduling, purchasing and a high level of computer knowledge was utilized each day. Computer programs utilized are all Microsoft Office programs, Quickbooks and private email and websites platforms. The daily tasks involved; staying in constant contact with the owner, crews and superintendents, scheduling inspections, customer's construction… Show more Operated all facets of the business. This position entailed several types of skill sets; including accounting, customer services/sales, estimating, scheduling, purchasing and a high level of computer knowledge was utilized each day. Computer programs utilized are all Microsoft Office programs, Quickbooks and private email and websites platforms. The daily tasks involved; staying in constant contact with the owner, crews and superintendents, scheduling inspections, customer's construction projects, invoicing and collecting payments from customers, balancing accounts receivable/payable, organizing appointments, promptly answering emails and phone calls, notarizing all legal documents and applying for permits in several local municipalities. Show less

Worked with project managers to arrange permits for cellular phone towers for entire United States and Puerto Rico . Assisted the Close Out Managers with permitting issues and obtaining certificates of completion. Worked closely with the Controller and CEO with the development of the new website to attract new customers. Developed large and resourceful Excel spreadsheets for 4 departments.

Focused on saturating our local area via advertising, face to face and public engagements about the benefits that our client's will have upon hiring Len's Roofing to complete their residential & light commercial roofing projects.

Generated online advertising revenue by selling new, existing and inactive business accounts into the Herald-Tribune Media Group’s digital portfolio. This position demanded a high impact communicator, fluency in digital media sales approaches and solutions. It required interaction via face to face ,innovative cold calling techniques and inter-personal skills to develop customized presentations and followed with written proposals. Also the ability to handle working client relationships… Show more Generated online advertising revenue by selling new, existing and inactive business accounts into the Herald-Tribune Media Group’s digital portfolio. This position demanded a high impact communicator, fluency in digital media sales approaches and solutions. It required interaction via face to face ,innovative cold calling techniques and inter-personal skills to develop customized presentations and followed with written proposals. Also the ability to handle working client relationships, knowledge of the market and up to date product portfolios. I did encompass strong sales and awareness techniques during proposals to ensure that advertiser’s saw their ROI with the products sold. Ongoing prioritization of work assignments and re-education, network calls, reports for advertisers and supporting staff members. Position did require a very high knowledge of Yahoo!, SEM, Mobile websites (Custom), Social Media, Herald-Tribune.com and niche sites. Mac and Windows based systems and in-house software were highly used throughout the duration of this position. The territory for this outside sales position included Manatee County and the Tampa-Bay DMA. Show less

Worked closely with job seekers and employers while maintaining the standards ofexcellence set by the Wagner -Peyser Program; which is a public employment system thatallows job seekers and employers to obtain employment and information through the one-stopcenters. Provides qualified applicants to employers by targeting the needs of theemployers and job seekers through specific assessments. Continues to create innovativestrategies to envelopes the needs of job seekers that… Show more Worked closely with job seekers and employers while maintaining the standards ofexcellence set by the Wagner -Peyser Program; which is a public employment system thatallows job seekers and employers to obtain employment and information through the one-stopcenters. Provides qualified applicants to employers by targeting the needs of theemployers and job seekers through specific assessments. Continues to create innovativestrategies to envelopes the needs of job seekers that lack skills to re-enter theworkforce, by educational programs that teach individuals the skills to enter and keepemployment.Successfully manages multiple employers job orders and needs for recruitment onwww.employflorida.com. Allows job seekers to interview face to face with employers bycarefully and arranging on-site interviews and job fairs on the premises of SuncoastWorkorce locations. This technique has successfully placed many job seekers into entrylevel to skilled trade positions. Takes initiative to strive for clear and directcommunication to outside pubic programs by teaching interviewing and resume writingclasses to local government classes; such as the 12thJudicial Courts of Manatee County forDrug and DUI offenders that are currently unemployed.Provides one on one attention to job seekers and capturing data to set up employmentplans that are recorded on Employ Florida Marketplace. Has asserted the standards ofexcellence by providing customer care and compassion Show less

This positionallowed me to help individuals registration of Florida’s Unemployment System andemployflorida.com to suffice the Florida laws for those laid-off or terminated.Communicated efficiently throughout the office by managing the flow of customers enteringand calling the office. Second position held was the Bradenton office REA CaseManager(March 2010-March 2011). The REA program was a system to provide information aboutSuncoast Workforce’s services and employment… Show more This positionallowed me to help individuals registration of Florida’s Unemployment System andemployflorida.com to suffice the Florida laws for those laid-off or terminated.Communicated efficiently throughout the office by managing the flow of customers enteringand calling the office. Second position held was the Bradenton office REA CaseManager(March 2010-March 2011). The REA program was a system to provide information aboutSuncoast Workforce’s services and employment and training programs that includedWorkforce Investment Act. Clients that were seen were randomly selected by Florida’sunemployment system (Fliudnow.com).Optimal case management techniques were proven bysurpassing the internal, state and Department of Labor audits, all passed at 100%. Show less