Jessica Heid Email & Phone Number

Denver, Colorado, United States

As an Account Executive at Ethicon, I specialize in the EndoMechanical and Energy portfolios, helping to provide innovative stapling and energy solutions to surgeons and healthcare providers. My expertise extends to wound closure and biosurgery, with a proven track record in driving adoption of absorbable hemostats, advanced suture and Topical Skin Adhesives. I work closely with hospital teams to understand their needs and deliver impactful results that enhance patient care. Through strategic collaboration and a deep understanding of the surgical landscape, I consistently exceed sales targets and support the advancement of healthcare outcomes.TQA 2023- 109%

Minneapolis, Minnesota, United States

As a contract sales representative for Ethicon, I focused on promoting and selling the LINX Reflux Management System. I collaborated with healthcare professionals, including general surgeons and gastroenterologists, to drive adoption of the LINX device for patients suffering from gastroesophageal reflux disease (GERD). My role included conducting in-depth product demonstrations, educating clinical teams, and providing technical support during procedures. I leveraged my strong knowledge of the product and its benefits to improve patient outcomes to exceed sales targets.

Minnesota, United States

At Arthrex, I specialized in the sports medicine portfolio, working with orthopedic surgeons to deliver advanced solutions for minimally invasive procedures. In addition to sports medicine, I also sold Arthroplasty and trauma systems, providing comprehensive support for a wide range of orthopedic needs. My role involved product education, clinical support, and building strong relationships with HCP’s to drive product adoption and improve patient outcomes.

Greater Minneapolis-St. Paul Area

• Assists Board Certified Orthopedic Surgeons and Physician Assistants in a clinical setting by collecting patient history, preparation of injections, splinting, casting, durable medical supply and equipment fitting/application, wound care, suture and staple removal. • Medical scribe for Dr. David C. Fey, Board Certified Orthopedic Surgeon. Responsible for efficient and accurate documentation of provider evaluation. • Responsible for completion of clinical notes, prescriptions, orders and referrals within the EMR.• Assist providers in clinical procedures and patient education. • Assists various orthopedic surgeons and physician assistants in a clinical setting by collecting patient history, preparation of injections, splinting, casting, durable medical supply and equipment fitting/application, wound care, suture and staple removal. • Medical scribe for Dr. David C. Fey, Board Certified Orthopedic Surgeon. Responsible for efficient and accurate documentation of provider evaluation. • Responsible for completion of clinical notes, prescriptions, orders and referrals within the EMR.• Assist providers in clinical procedures and patient education.

Greater Minneapolis-St. Paul Area

• Detail oriented and able to manage cleanliness standards and the ALTR crew members• Sales and goal oriented. Leader in products sales and product knowledge. Assist with membership, package and retail sales.• Problem solver• Went above and beyond the assigned tasks and job responsibilities • Knowledge of ALTR clients by name• Provided support for studio operations • Work to resolve client account issues (freezes, refunds, etc.)• Dynamic personality that wows every single client who walks through the door

Duluth, Minnesota Area

• Provided academic support and coached students to develop their technology skills through tutoring• Graded homework, exams and assignments for Public Health Education & Promotion courses including Technology, Design in Public Health Ed. and Community Health Methods & Strategies

Duluth, Mn

• Assists in coordination, staff training, and daily operations of the RSOP facility• Knowledgable in answering questions, resolving conflict for RSOP customers and within the operations staff• Assists with safety education, student development, and giving constructive feedback while being an active role model for my peersSkills:• Certified in Professional Rescuer CPR/AED• Approachable and responsible leader• Working knowledge of all RSOP programs and facilities• Handle customers while providing high standards of efficiency, accuracy, and consistency• Count and balance cash drawer with accuracy• Positively exercises open communication• Demonstrate positive role modeling• Open to new challenges

• Inspired impact and leadership through donation events for 200 Campus Crews in the Midwest region• Developed relationships with hospitals, Ronald McDonald Houses, and sponsored families• Established project and time management to train, manage, lead, and support Crews in event planning

Duluth, Minnesota

•Planned and oversaw all Crew donation events• Lead biweekly crew meetings • Frequent communication with Executive and Regional managers.

Minneapolis, Minnesota

• Recommended patients to specialty healthcare services• Utilized EMR, MS Office, insurance coding, and medical terminology to perform operational support • Excellent communication, coordination, and leadership to onboard/train new employees• Served as bilingual patient liaison, supporting diverse communities

Greater Minneapolis-St. Paul Area

• Performed administrative duties and marketing projects for executive management• Developed skills in advertising and creating brand awareness• answered and directed phone calls, managed calendars, sorted incoming mail etc.

Bachelor Of Applied Science (B.A.Sc.), Public Health Education And Promotion

Activities and Societies: • Love Your Melon Crew Captain • Women's Collegiate Lacrosse • Alumni of Gamma Sigma Sigma- National Service.

Spanish