• Perform market research to discover potential E-commerce logistics partnerships.• Prepare key documents based on SOPs to streamline the partnership process.• Build and maintain lasting client relationships.• Assist clients in resolving logistics challenges.• Translate internal memos from Indonesian to Chinese for cross-departmental communication.

• Coordinated shipments between the E-commerce logistics and the product supplier in China.• Enhanced company visibility on social media through strategic optimization and engaging posts.• Designed and produced engaging banners for monthly Amazon advertising campaigns.• Strategized and executed monthly email marketing campaigns to effectively reach our audience.• Copywritted articles and created visually appealing blog covers for online publication.

• Conducted in-depth research on China freight companies to obtain shipment quotations.• Crafted informative articles by refining and rewriting articles effectively.• Designed and launched visually appealing blog posts to enhance online presence.• Executed thorough product market research to identify trends and opportunities for business growth.• Draft and formalize SOP tailored to the company's specific needs.• Assisted HR to create a streamlined interview process that enhances candidate experience.• Utilized creativity to design compelling PowerPoint presentations for the NEO Award Campaign.

• Developed compelling content on TikTok, Facebook, and Instagram to effectively engage with target market audiences.• Provided attentive customer service to facilitate the purchasing process for buyers, ensuring prompt responses to inquiries and resolving any issues to maintain customer satisfaction.• Hosted live streaming to interact with followers in real-time, showcasing products and fostering a sense of community.• Leveraged persuasive communication skills to effectively promote and sell offerings, contributing to revenue growth and business success.

• Promote Batik artistry on social media, enhancing Indonesian cultural brand identity in Taiwan.• Create and research original content for social media such as Tiktok, Instagram, and Facebook.• Develop content strategies to engage audiences and support business goals with the marketing and design teams.

• Ensured smooth order processing, prioritizing customer satisfaction and accuracy.• Demonstrated adeptness in handling cash registers and maintaining financial integrity.• Acquired expertise in various dish and beverage recipes through memorization.

• Provided exceptional customer service support to satisfy customer's needs and inquiries.• Coordinated driver schedules for timely box pickups and deliveries.• Monitored delivery progress closely to ensure timely arrivals.• Entered customer shipment data into the system database for streamlined operations.• Ensured documents and packing lists were correct for every shipment.

• Proficient in translating between Chinese and Indonesian, both orally and in writing.• Provided informative assistance and addressed concerns effectively for clients.• Prepared necessary documentation for migrant workers entering Taiwan.• Served as a liaison between Indonesian agencies and Taiwanese employers.• Managed arrangements for departing migrant workers, including booking plane tickets.

• Designed eye-catching posters to drive engagement in social media campaigns.• Entered product details into databases to ensure accurate records.• Produced captivating product shoots and crafted engaging captions for home shopping platforms.• Managed product stocks to maintain inventory levels and availability.

• Participated in meetings, recording thorough notes to document important discussions.• Generated detailed reports and organized registration files for event coordination.• Oversaw and summarized annual organizational documentation.• Supervised and condensed yearly organizational records to uphold thorough documentation standards.• Streamlined communication with university-based entities to navigate bureaucratic processes.• Offered essential assistance to other committees by aiding in producing Chinese written content.