Jessica Arnott Email & Phone Number

Melbourne, Victoria, Australia

• Implemented new stock management strategies, resulting in improved efficiency and cost savings.• Trained and mentored new reception/admin staff, ensuring they had the skills and knowledge needed to perform their roles proficiently.• Managed staff rosters• Delivered outstanding customer service to up to 50 patients and health professionals daily• Facilitated one-on-ones and team meetings to promote open communication, feedback, and staff development.• Utilised strong skills in Cliniko software to monitor practitioner targets

Melbourne, Victoria, Australia

• Developed written content by conducting thorough research to understand the target audience, identify key messages and benefits, and align content with overall marketing strategy and brand voice.• Crafted engaging website copy, blog posts, and other content to optimize SEO leading to a substantial rise in organic traffic and new patient conversions, with around 100 monthly additions.• Collaborated closely with other members of the marketing and creative teams to ensure effective communication and consistency.• Facilitated effective communication and marketing success for businesses• Contributed to the success of a client's impressive growth by implementing and creating effective Google Ads and SEO content that resulted in attracting 221 new patients within two months of opening their doors.

Iceland

• Competed with a global pool of hundreds of applicants to earn a spot in a selective 2-month international conservation volunteer program, as one of 16 participants.• Excelled in working within a small team of four individuals, living and working closely together for a prolonged period, to competently complete various conservation projects.• Collaborated closely with park rangers to implement strategies reducing visitor impact on the environment, while also making parks and trails safer with the use of natural stone, land management techniques, weed management, and woodwork.• Demonstrated resilience and adaptability by thriving in remote conditions, while also performing physically demanding labour exposed to the elements.

Mornington Peninsula, Victoria, Australia

• Enhanced visitor experience by improving trails through cutting back vegetation and clearing debris.• Conducted weekly track assessments to identify issues, such as fallen trees, by geolocation and promptly addressed them to ensure visitor safety and satisfaction.

Melbourne, Victoria, Australia

• Utilised expertise in ecological research to identify and compile Key Ecological Attributes of Conservation Targets for various defined landscapes, investing over 160 placement hours to ensure accuracy and completeness.• Analysed and evaluated data to determine the attributes that would likely make 14 biota resilient or vulnerable to climate change, providing valuable insights into critical areas of environmental conservation.• Conducted thorough assessments of the likely impact of projected future climates on three distinct vegetation communities and four unique fauna/ flora species, demonstrating robust research and analytical skills to produce insightful reports.

Melbourne, Australia

• Led social media strategy and execution for Whisked & Co, resulting in a significant increase in brand awareness, engagement, and customer acquisition.• Designed and developed the brand's visual identity, including the logo, website, and marketing collateral, to establish a cohesive and memorable brand image.• Created and managed content for social media channels, website, and email marketing campaigns, using language and visuals to effectively communicate the brand's unique value proposition and drive conversions.• Successfully attracted 100+ new customers and established a base of repeat clients through our online presence and marketing efforts.

Melbourne

• Achieved accurate and timely billing through financial management of accounts and invoicing• Built strong relationships and negotiated new business opportunities with potential clients, resulting in increased sales and revenue• Successfully managed a travel portfolio of $1 million+ while ensuring high-quality service delivery and customer satisfaction• Delivered personalised travel solutions to meet clients' needs, maintaining a high level of consistent customer service• Maintained and updated a growing database of client information, anticipating and fulfilling client preferences and needs• Exceeded sales targets by sourcing new business and following client retention plans• Ensured smooth travel arrangements and timely communication with clients while managing the travel of 10-20 local businesses• Adapted quickly to the fast-paced and constantly changing travel industry, consistently upskilling to stay ahead of the game

Melbourne, Australia

Melbourne, Australia

• Ran shifts and motivated staff to work at their full potential• Prepared the kitchen for the day, ensuring it was clean, stocked and ready for service• Managed stock, ensuring inventory levels were maintained and waste was minimized• Improved restaurant performance by identifying areas for improvement and implementing solutions• Worked full-time training new staff, providing effective coaching and mentoring• Managed stock and took responsibility for a successful restaurant openingAchievements:• Led the successful opening of two new franchises as part of the SWAT Team

Melbourne, Australia

In 2013 I founded Gig Deep, a grassroots non-profit music festival. With all funds going towards a selected charity/cause, Gig Deep is all about helping others through the local music scene and working with a community of passionate creatives. We want to create an experience for the community that is beneficial and memorable.

- Trained year 7-8 students in Volleyball and Netball, improving their skills and fostering their love of sport- Supervised students to and from games, ensuring their safety and wellbeing- Coached inter-school games, providing strategic guidance and leadership to bring out the best in the team-Collaborated with senior coaches to develop training programs that challenged and motivated students to excel

Researching issues and creating relateable articles for our online blog

Bachelor'S Degree, Environmental Science

Environmental Science (Wildlife & Conservation Biology)

Undergraduate Certificate, Sustainability Studies

Vce, Vce

Activities and Societies: Prefects Committee, House Leadership, Debating, Public Speaking, Chess, Athletics, Cross Country, Fundraising.