Jessica (Landrum) Barta Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Texas, Us

Austin, Texas, Us

• Administer Natera product training for new and experienced clinical data reporters in Women's Health.• Assist in updating departmental standard operating procedures to accurately reflect current practices. • Provide real-time and continual feedback/training regarding processes and accuracy. • Communicate with other teams regarding case escalations (Customer Care, GCs, Billing, Accessioning, etc.). • Evaluate and provide management opportunities for improvement in operations, efficiency, processes, and training.

Austin, Tx, Us

• Designed and delivered a blended training program for ARA's Hospital Relations team, which included live and virtual instructor-led training and self-paced e-learning modules. • Created and delivered soft skills training for internal teams at ARA: Customer Service 101, Stress Management in the Workplace, Interviewing Skills for Managers, etc. resulting in higher employee satisfaction and lower employee and manager turnover.

St Paul, Mn, Us

• Designed training for 3M's Motor Vehicle Systems & Services division. • Led all training efforts for implementation of the 3M MVSS software solution for the state of Delaware Department of Motor Vehicles. All employees at every DMV office in the state received training through my team directly or through the train-the-trainer documentation I created. • Created new hire training program for new employees in the 3M MVSS division, with the result of a shorter ramp-up period and more consistent messaging within the department.

Santa Clara, Ca, Us

• Managed "Conflict Minerals" supplier training and outreach, which included weekly calls and performing due diligence on supplier and vendor materials tracking, setting the example for other global corporations to have an effect on the ethics of their global supply chains, once thought to be out of reach. • Coordinated all project communication: status reports, SharePoint site, and leadership communication.

St. Paul, Minnesota, Us

• Planned and implemented training for Field Sales and Internal Operations teams at SJM for software deployment and business process change projects, resulting in hundreds of employees learning how to use a new proprietary BI tool called ‘PULSE’. • Developed and delivered communication for implementation of business intelligence tool (‘PULSE’) for sales leadership, controlling the messaging and determining the appropriate avenues of communication, which resulted in high adoption rates for the tool. • Created all training and reference material for assigned projects (release notes, FAQs, manuals, etc.).

Austin, Tx, Us

• Deployed and delivered software training for GSD&M's media planning and buying department. • Conducted new hire orientation for all new media department employees, with the goal of a faster ramp-up period and lower turnover. • Provided end-user technical support for all media applications at the agency.

Austin, Tx, Us

• Conducted weekly new agent orientation sessions and weekly technical training classes for real estate agents. • Managed all hardware, software, networks, servers, and office equipment at the nation's largest real estate office.

Orange, Nj, Us

Created and delivered child development training for parents and child care providers as part of several grant-funded federal and local programs.

Rochester, New York, Us

Provided counseling and parenting education to teen parents at local high schools as part of a mental health grant with MHAT.