Jessica Belcher Email & Phone Number

• Utilize Articulate 360, Storyline360, Rise360, and Vyond to design and develop interactive training modules, videos and virtual lessons on new and updated regulations, systems, and procedures.
• Collaborate with subject matter experts to analyze and evaluate the training needs of employees
• Establish curriculums to promote the development of different skill sets
• Publish SCORM files and eLearning material on the company’s learning management system
• Orchestrate live virtual and in person training sessions for employees
• Conduct orientation and training for new hires within the bank’s lending team.

-Prestigious program that was created to develop the bank’s future leaders.-Rigorous acceptance process involving essays, letters of recommendation, an interview and internal review. -Completed a series of classes pertaining to professional development, supervision, and coaching.-Participating in regularly scheduled workshops and mentorship with executive.

-Support all lending personnel with a variety of loan related functions, as it pertains to consumer andcommercial loan documentation and processing, utilizing the ServiceNow software.-Conduct orientation and training for new hires within the bank’s lending team.-Write and develop procedures pertaining to proper loan documentation.-Create interactive.

-Lead a wide range of management tasks, including performing interviews, delivering coaching sessions,organizing timecards, and monitoring disciplinary actions.-Promote growth and knowledge within the team, assisting with inquiries and helping solve problems.-Identify teams’ strengths and weaknesses and delegate tasks accordingly.-Foster productive.

Suffolk, Virginia

-Balance general ledger accounts and review qualifying deliverables for mortgages, construction, andpermanent loans.-Book new consumer and commercial loans and maintain existing accounts, processing loan changeauthorizations and change in terms.-Ensure optimal completion of loan documents, supervising all facets of members’ loans.-Provide recommendations.

Suffolk, VA

-Imported thousands of documents per month at every TowneBank branch, processing loan change andfacilities change authorizations.-Organized legal and regulatory, OREO, and construction management documents as well as maintained thedepartment email account.-Reviewed loans from all branches and input borrower and guarantors’ information in data entry.

Suffolk, VA

-Educated on the different types of documents in the personnel files -Assisted in electronically filing new and existing Towne Family members’ personnel documents

Suffolk, VA

-Learned the importance of having files on a network and how to properly image them for the company to access at all Towne locations -Able to identify and depict the differences in a multitude of loan documents-Worked alongside Towne Foundation to properly retain data concerning the charities that TowneBank generously donates their time and money to

Chesapeake, VA

Suffolk, VA

-Reviewed applications -Conducted and evaluated interviews -Helped team member achieve their goals and possibly attain leadership positions

Suffolk, VA

-Dealt with the public and handled complaints -Managed shifts of 10-30 people at a time -Regularly made the team members and management schedules -Acted as a role model and leader for team members to look up to and seek guidance

Suffolk, VA

-Developed marketing plans to promote sales-Approached business to promote catering transactions-Designed bulletin boards, marquee signs, calendars and bag stuffers to advertise the store’s events and current offers-Kept the store’s Facebook page up to date with the latest news about the restaurant-Built relationships with the customers in the store and in.

Bachelor'S Degree, Business Administration, Management And Operations

Advanced Diploma

Yearbook Staff - Editor