Jessica Fisher Email & Phone Number

Peabody, Ma, Us

Orlando, Florida, United States

Orlando, Florida, United States

Promotes and sells ticket products.Anticipates guest needs & requests by asking discovery questions and using listening skills to find the best fit ticket for them.Retains extensive knowledge of the Walt Disney World Parks and Resorts and surrounding Orlando area.Maintains confidentiality and handles personal guest information.Promoted to Trainer within 5 months.

Orlando, Florida, United States

Responsible for high volumes of cash and revenue.Provided guest service recovery when problems arose.Emphasized building relationships with Cast Members to establish trust.Collaborated with fellow Coordinators on successful diversity, show, and guest enhancement projects.

Orlando, Florida, United States

Performed transactions using a point-of-sale system involving cash handling and credit card payments.Worked in a high volume hotel lobby area answering guest questions about Disney’s Pop Century Resort amenities and the Walt Disney World Resort property.Promoted to Trainer within 5 months. Promoted to Relief Coordinator within 6 months.Recipient of a Quarterly Award for excellence in training.

Kissimmee, Florida, United States

Providence, Rhode Island, United States

• Greeted and spoke with over 200 guests daily about retail merchandise• Gained experience with bra, underwear, activewear, and loungewear sales• Obtained exceptional organizational skills by displaying merchandise strategically• Performed merchandise transactions and handled money on a cash register

Bay Shore, Ny

• Served over 50 guests daily by taking food/drink orders, putting them into Micros, and running the food/drink to the tables• Gained and practiced interpersonal skills by interacting with guests, kitchen staff, and managers in order to create a smooth dining experience for all• Experienced working weekends, holidays, and 30+ hours per week, as is standard in the hospitality industry• Worked in a fast-paced, multi-tasking environment as part of a team in order to ensure guest… Show more • Served over 50 guests daily by taking food/drink orders, putting them into Micros, and running the food/drink to the tables• Gained and practiced interpersonal skills by interacting with guests, kitchen staff, and managers in order to create a smooth dining experience for all• Experienced working weekends, holidays, and 30+ hours per week, as is standard in the hospitality industry• Worked in a fast-paced, multi-tasking environment as part of a team in order to ensure guest satisfaction Show less

Sayville, Ny

• Stocked beauty, personal care, chemical, and pharmacy aisles by unboxing and placing products in the correct spots• Operated a MyDevice, a small device used to scan items to find their location and price• Assisted guests with price and location lookups, as well as directing them throughout the store• Gained a knowledge of store credit cards and apps in order to market them to guests• Engaged with guests in order to build brand recognition and promote products• Performed… Show more • Stocked beauty, personal care, chemical, and pharmacy aisles by unboxing and placing products in the correct spots• Operated a MyDevice, a small device used to scan items to find their location and price• Assisted guests with price and location lookups, as well as directing them throughout the store• Gained a knowledge of store credit cards and apps in order to market them to guests• Engaged with guests in order to build brand recognition and promote products• Performed register sales transactions in a quick and organized manner Show less

Orlando, Florida, United States

• Performed guest service duties at Disney's BoardWalk Inn & Villas, a Four Diamond AAA rated Disney Deluxe Villa Resort • Stored and organized luggage for over 400 guests per day, lifting up to 50 pounds• Used applications such as HotSOS to dispatch runs for bellmen, and LILO to view and/or change guest hotel reservations• Took over 200 phone calls per shift, tending to guest requests for check-outs, check-ins, grocery deliveries, and damage control• Operated a large vehicle in… Show more • Performed guest service duties at Disney's BoardWalk Inn & Villas, a Four Diamond AAA rated Disney Deluxe Villa Resort • Stored and organized luggage for over 400 guests per day, lifting up to 50 pounds• Used applications such as HotSOS to dispatch runs for bellmen, and LILO to view and/or change guest hotel reservations• Took over 200 phone calls per shift, tending to guest requests for check-outs, check-ins, grocery deliveries, and damage control• Operated a large vehicle in order to transfer luggage to other Disney Resorts for up to 20 families per day • Became proficient in problem solving, multi-tasking, and organization in order to provide guests with the best experience possible in a fast-paced environment Show less

Oakdale, Ny

Bohemia, Ny

Bay Shore, New York

Master Of Science - Ms, Hospitality Administration/Management

Bachelor Of Science - Bs, Tourism And Hospitality Management

Activities and Societies: Eta Sigma Delta Hospitality Honor Society, Hospitality Leadership Association, JWU Pep Band

Education record

Activities and Societies: Section Leader - Connetquot High School Marching Band, Treasurer - National Art Honor Society, Treasurer - Art.