Jessica Bickley, Msed, Ccc, Pcc, Celdc Email & Phone Number

New York, Ny, Us

Greater New York City Area

❂ Empower clients - individual, team and organizational - to reach their career and professional development goals through career consulting, coaching, and counseling as well as customized workshop design and delivery. Create original workshops and materials based on team needs. Developed comprehensive outplacement program and manual spanning entire career development and job search process.

New York, New York, United States

❂ In a team with Program Manager and Advisor, support 13 career counselors and coaches nationally in this team lead/special advisor role as they serve FDIC employees. Provide feedback and thought leadership on learning and development materials created by team members including 24+ original webinars per year and 48+ original CMP newsletter articles. Lead counselor/coach meetings based on professional development interests and learning needs of team members. Review CMP counseling and coaching administrative processes and suggest ways to save time and money. Provide strategic input and decision making in regards to programmatic activities, marketing and contractor coverage of special request presentations. Act as partner to counselors and coaches in addressing training, questions regarding assessments, client services needs, and complex client issues. Manage projects and co-coordinate counselor/coach project activities.

Greater New York City Area

❂ Provide remote career counseling and management coaching for Federal Deposit Insurance Corporation (FDIC) employees nationally. Act as career management point person in the New York Region. Conduct individual and group assessment activities using the Strong Interest Inventory, MBTI, CliftonStrengths, SkillScan, DISC and TKI. Advise employees on Federal and private sector resume and job search strategies. Co-create career development materials and resources, including national webinars and CMP newsletter articles. Develop and lead customized team building exercises and training activities in collaboration with executives, managers and their teams using MS Teams and WebEx. Built relationship with Employee Resource Group (ERG) CAN DO to discuss ways in which CMP can address their needs. Assessed FDIC employee career needs in New York region to inform future programming.

New York, New York

❂ Provided remote and intensive job search coaching for bootcamp graduates actively seeking opportunities in software engineering, data science and UX/UI design -- mostly career changers -- on presenting themselves persuasively, building a growth mindset, cultivating relationships, staying motivated and accountable to their goals and overcoming impostor syndrome. Supported graduates in all aspects of job search marketing. Collaborated virtually using Zoom, Slack, and Google Drive. Employed by WeWork from 8/2019-7/2020.

New York, New York

❂ Provided career counseling, assessment and job search coaching for students and alumnae.

Greater New York City Area

❂ Provided global transition assistance and career management services to organizations and individuals, including:—Spouse/Partner Career Relocation Assistance—Family Settling In Assistance—Outplacement Services—Career Transition Coaching❂ Offered comprehensive, customized career and settling in coaching designed to help organizations, employees, transferees and individual job changers overcome the challenges of transition.❂ Delivered services to a global client base that included many Fortune 500 companies. Major employers utilizing this relocation service: Raytheon, UPS, Amgen, IBM, GSK, PepsiCo, AstraZeneca, USAA, JCPenney, Novartis, Aetna, Ingersoll Rand, and eFunds.

Greater New York City Area

❂ Taught several courses, including: "People, Work, and Organizations"​ (Organizational Behavior/Career Development) and "Business Internship Seminar" in the Business & Technology Department at LaGuardia Community College. For most recent 3-credit course, received overall mean of 4.76/5 on student evaluations (comparative mean: 4.05).❂ Provided internship search advisement to students registered for mandatory internship course; connected students and employers. Developed and maintained relationships with employers.

New York State

❂ Led revitalization and incorporation of previously silent not-for-profit state-level affiliate of National Career Development Association (NCDA), a division of the American Counseling Association (ACA).❂ Coordinated Executive Board and directed all organizational activities. Aligned organizational objectives with members' professional development needs and NCDA's mission. Provided strategic leadership and vision to carry out organizational objectives. Fostered increased communication between career development professionals throughout New York State. Created and implemented professional development and networking opportunities for members and prospective members.❂ Also held positions of Vice President and Corresponding Secretary between 2006 and 2010.

Greater New York City Area

❂ Under supervision, provided mental health counseling for adults experiencing co-occurring substance abuse and mental health issues by employing motivational interviewing, person-centered counseling, behavioral and cognitive behavioral therapies, and mindfulness approaches. Documented all sessions with progress notes.❂ Utilizing clinical interviewing and counseling techniques, assessed and treated patients experiencing depression, anxiety (PTSD, agoraphobia, social phobia, and GAD), schizophrenia, sexual and physical abuse, personality disorders and psychosocial stressors.❂ Conducted Mini Mental Status (MMS) and psychosocial assessments and referred patients for psychiatric evaluations.❂ Helped patients cope with infectious and chronic diseases, including HIV, HCV, cancer, diabetes, arthritis, high blood pressure, heart disease and liver disease. Assisted individuals in changing counterproductive behaviors and developing healthy behaviors.❂ Co-facilitated psychoeducational and process groups: Dual Recovery (Dual Diagnosis), Women in Recovery, Social Networking, and Chemical Dependency.

Greater New York City Area

❂ In a team, promoted Secretary-General's resolution to achieve 50/50 gender balance among UN staff.❂ Conducted data analysis and reporting on progress toward 50/50 gender balance. Created 31 data-intensive fact sheets and 9-year trends tables outlining short-term and longitudinal change. Compiled statistics and assisted in developing presentations on how Senior Managers could reach the goal of gender balance in their departments (i.e., flexible work arrangements).❂ Wrote sections of the 2010 Report of the Secretary General on the improvement of the status of women in the United Nations; drafted briefing for the Third Committee. Co-developed presentation on work life policy and practice given by supervisor to Deputy Secretary-General.❂ Participated in organization of Expert Group Meeting advisory session on work life policy and practice; trained volunteers and took live notes to record and present consultants’ recommendations for on-the-spot analysis.

Greater New York City Area

❂ Provided individual and group career counseling for a yearly average of 800-900 students and alumni on choosing career paths and developing strategic internship and job search skills. Tracked and reported all counseling, presentation and employment outcomes. Created outreach reporting system in Microsoft Access, which reduced time needed to track outreach manually.❂ Achieved a 95% student satisfaction rate; promoted twice due to outstanding student communication: to Career Counselor, Graduate Students in 2008 and Senior Career Counselor in 2009. Considered team expert in international careers; worked with a high volume of international students. Advised MBA students and alumni during economic downturn. Assessed and evaluated graduate students' career needs; conducted MBA employment outcomes survey, analyzed data.❂ Worked with students and alumni of all majors/degrees. ❂ Administered and reviewed individual and group self-assessments, including Strong Interest Inventory and MBTI.❂ Conducted MBTI team building exercises with Residence Life.❂ Delivered over 500 presentations to more than 4000 students, alumni, faculty, and administrators.❂ Partnered with international student advising to offer career management programming to International School of Management (ISM) and Institut Supérieur de Gestion (ISG) students studying at the St. John’s Manhattan Campus.❂ Managed and evaluated Alumni Mentor/COACH program; recruited alumni speakers for Career Center events.

Greater New York City Area

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Greater New York City Area

❂ Taught Discover New York (DNY), a core course covering the topics of diversity, writing, research, presentation skills, and St. John's mission in the context of New York City as a live classroom. Developed original lesson plans within the guidelines of required learning objectives.

Greater Boston Area

❂ Reviewed resumes and cover letters, conducted workshops, assisted in coordinating Peer Advisors in absence of Associate Director, recruited and trained student workers for job fair, acted as co-chair of student advisory council.

Cambridge, Ma

❂ Held various temporary, short-term positions while in graduate school and making a career transition, including:–W.E.B. DuBois Institute for African & African American Research: Supported International Visiting Fellows in logistical and personal preparation and adjustment to their fellowship appointments.–School of Design: Attended admissions interviews; took live notes and compiled records for each potential candidate to aid in admissions committee's decision-making process.–Technology & Trademark Licensing: Fielded inquiries, prepared paperwork for meetings and entered records into Oracle.–School of Public Health, Health Policy & Management: Supported PI in nursing outcomes research.

Greater Boston Area

❂ Trained newly American immigrants and refugees in Business English and the job search process; assisted Executive Director with accounts administration using QuickBooks, preparation of grant proposals, and updating of employee and Corporate Mission Statements handbooks. Also volunteered as Intercultural Tutor/Mentor to enhance job readiness of trainees from November 2002 through July 2003.

Greater Boston Area

❂ Assisted Chairperson with department operations and supported 20+ faculty members. Acted as Managing Editor of Sociology Speaks. Coordinated department administrative staff. Hired and supervised student workers.

Doctor Of Education - Edd, Aegis In Adult Learning & Leadership, Department Of Organization & Leadership

AEGIS (Adult Education Guided Intensive Study) is a highly selective, fast-track cohort program leading to the Ed.D. in Adult Education.

Certificate, Principles & Practices Of Organization Development (Ppod)

Intensive skill-building experience in change leadership, management and consulting with teams and organizations.

Certificate

Completed 144 hours of coaching training and skill evaluation based on ICF competencies. Emphasis on coaching within organizations..

M.S.Ed., Clinical Mental Health Counseling, 3.96 / 4.0

Activities and Societies: Kappa Delta PiWhile working full time as a Career Counselor, I studied Clinical Mental Health Counseling.

M.A., Applied Developmental/ Educational Psychology

While working full time in the Sociology Department at Boston College, I studied adult and child development, social/educational policy.

B.M., Music Education

Activities and Societies: Chorus, Jazz Band, Orientation Leader, Coffee House, Dean's List, All-American ScholarAt AMC, I studied music.