Jessica Moore Email and Phone Number

Responsibilities:• Functions as a member of a collaborative team• Actively participate in maintaining a fun and collaborative culture• Establish trust and maintain professional relationships with all levels of employees• Screen, recruit and interview applicants who qualify for open positions• Conduct new hire employee orientations/onboarding and/or exit interviews• Review and revise employee handbook based on facility’s policy and procedures• Participate in the… Show more Responsibilities:• Functions as a member of a collaborative team• Actively participate in maintaining a fun and collaborative culture• Establish trust and maintain professional relationships with all levels of employees• Screen, recruit and interview applicants who qualify for open positions• Conduct new hire employee orientations/onboarding and/or exit interviews• Review and revise employee handbook based on facility’s policy and procedures• Participate in the development of personnel policies and procedures• Coordinate annual employee performance evaluation process• Coordinate quarterly employee performance evaluation process• Coordinate Professional Development for team members• Review payroll • Administration of all benefit programs• Coordinate and deliver training programs• Comply with numerous state and Federal employment laws and regulations• Review all employee discipline and grievances• Develop annual Human Resource budget based on historical data and trends Show less

Scheduled appointments, meetings, conference calls and maintained calendar for CEO. Managed domestic and international travel arrangements for CEO and Board members. Prepared expense reports and assisted with miscellaneous errands and tasks for CEO. Made arrangements for meetings including the Annual Shareholders' meeting, Board of Directors’ meetings, off site planning meetings, employee events: interface with vendors, hotel sales and catering departments, etc. Prepared and circulated… Show more Scheduled appointments, meetings, conference calls and maintained calendar for CEO. Managed domestic and international travel arrangements for CEO and Board members. Prepared expense reports and assisted with miscellaneous errands and tasks for CEO. Made arrangements for meetings including the Annual Shareholders' meeting, Board of Directors’ meetings, off site planning meetings, employee events: interface with vendors, hotel sales and catering departments, etc. Prepared and circulated materials for Board of Directors' meetings, including preparation of meeting notices, agendas, departmental summaries, etc., for inclusion in board packages. Secured corporate speaking opportunities for Executive Management and performed routine office tasks including typing, faxing, filing, ordering supplies, updating contact databases, opening mail, processing invoices, ensuring orderliness of the office etc. Maintained and managed monthly credit card expenditures. Prepared stock option agreements for employees, consultants, and directors. Acted as primary contact for all IT related issues, including computers, phones, copier, DropBox. Managed all office security administration, including keys, badges, and security codes. Maintained all human resource files, both electronic and hard copies. Assisted employees with benefits administration. Coordinated all potential/new employee aspects including interview scheduling, creating and maintaining job postings, preparation of new hire packets and new employee on-boarding. Maintained all federal and state posting requirements. Show less

Taught Business Communications COMM9987, an introductory course in business communication, to students in Foundation Year in the School of Business. Course was designed to prepare students for the types of business formats and writing that they will encounter in the work force. Taught students the formal and informal business communication formats including letters, memos and business presentations and how to apply these formats to a variety of purposes and audiences. Instructed students how to… Show more Taught Business Communications COMM9987, an introductory course in business communication, to students in Foundation Year in the School of Business. Course was designed to prepare students for the types of business formats and writing that they will encounter in the work force. Taught students the formal and informal business communication formats including letters, memos and business presentations and how to apply these formats to a variety of purposes and audiences. Instructed students how to practice the attitudes, skills and knowledge necessary for success both in their college studies and chosen career. Show less

Provided planning, execution and management of MBE’s marketing/public relations corporate and retail strategy, including the development of all printed and electronic materials necessary to communicate the MBE and The UPS Store messages to media representatives, franchisees, corporate employees and other target audiences. Coordinated all MBE and The UPS Store public relations programs with UPS headquarters in Atlanta. Served as primary company spokeswoman to media, franchisees and the public… Show more Provided planning, execution and management of MBE’s marketing/public relations corporate and retail strategy, including the development of all printed and electronic materials necessary to communicate the MBE and The UPS Store messages to media representatives, franchisees, corporate employees and other target audiences. Coordinated all MBE and The UPS Store public relations programs with UPS headquarters in Atlanta. Served as primary company spokeswoman to media, franchisees and the public. Educated franchisees attending The UPS Store University on how to implement public relations and marketing initiatives. Developed marketing materials for ‘Mail Boxes Etc. We Deliver Dreams Foundation’. Educated franchisees and corporate employees regarding the needs of the Foundation. Coordinated with Foundation board to raise funds, including event management and building relationships with corporate sponsors. Other duties included supervision of public relations agency relationship and management of agency expenditures/budget. Provided counsel to franchise network with regard to media/public relations management/issues. Developed educational materials for franchisees attending The UPS Store University. Coordinated and staffed interviews and speaking engagements for management and executives.Major accomplishment: Managed the MBE/UPS public relations campaign to re-brand more than 3,300 U.S. MBE centers to The UPS Store - largest re-branding initiative ever done by a franchise organization. Staffed and supervised The UPS Store unveiling, developed all marketing and public relations materials, and conducted national media outreach regarding the initiative. Show less

Developed and executed strategic communications focused plans for companies in the consumer, healthcare, wireless, Internet, software, and semiconductor markets. Execution included public relations services such as brand marketing, emerging technology launches, IPO’s, product/service launches, media/analyst tours, development of press materials, crisis communications, new business development, market research, and event management.

Provided marketing and administrative support to the Customer Care Team coordinating and assisting in the development of specific reports as needed. Tracked various data for department manager and gathered information for departmental use. Also designed brochures and flyers for the marketing/sales team.

Worked with major accounts such as Anheuser-Busch European Trade, Microsoft Europe, Nashville Convention & Visitors Bureau and the British Health Education Authority. Roles involved event management, product launches and development of media/analyst materials.