Jessica Bretag Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Askable was an idea born out of one Brisbane's best digital agencies. We experienced UX participant recruitment first hand, and realised it was broken. So we fixed it. Now we're excited to be helping brands - amazing brands - build better experiences fasterKey Achievements:- Achieved a decrease in support ticket volumes through the development of a Participant Help Center and informative articles.- Delivered a 21% increase in participant sign-ups and engagement on a global scale, driving Askable's user base growth.- Boosted business performance by contributing location-specific insights during time in London, informing strategic decision-making.- Reached top ratings for Askable and Askable+ experiences through customer-centric approach and efficient user journeys.

London, England, United Kingdom

During my time in the United Kingdom, I played a crucial role in Askable's expansion into the European market.Key Achievements:- Maintained panel quality standards while driving 78% growth of the European participant panel- Established and managed recruitment and onboarding of UK team members, ensuring employee consistency and enhancing brand values for global growth.- Developed a process for language translation projects to broaden market reach and enhance accessibility to a wider audience.- Successfully cultivated and strengthened Askable's brand presence in emerging markets through event representation and UX event sponsorships, leading to an increase in awareness and visibility.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Led store operations, staff management, and process evaluation to achieve objectives.Ensured patient satisfaction through effective consultations and product sales.Cultivated a high-quality work culture, handling recruitment, onboarding, and training.Orchestrated in-store events and promotions for enhanced customer engagement.Prioritised a safe, secure, and compliant work environment.Developed expertise in management, optical dispensing, onboarding, training, and customer service.

Garden City

Led the successful launch of a new store, ensuring a seamless opening.Built and trained team, aligning with company values and vision.Fostered an inclusive work environment, encouraging staff to share feedback and ideas.Managed administrative tasks, including rostering, payroll, and performance reviews.Developed skills in retail management, leadership, and team development.

Chermside, Queensland, Australia

Had a strong working relationship with Store Manager and assisted in fostering team commitment to exceptional customer service delivery.

Westfield Garden City, Brisbane

Played a key role in leading and supporting a fantastic team of over 30 talented individuals. Responsibilities included handling timesheets, managing payroll, and ensuring our customers had the best experience possible, whether they were trying out new applications or seeking expert skincare advice.

Wintergarden Centre, Brisbane

Carindale, Queensland, Australia

Education record

Diploma Of Specialist Makeup