Communications Manager
CurrentI am responsible for developing and executing communication plans to support NIPSCO's business strategies, be it through press releases, holding statements, talking points, speechwriting, earned media, internal articles and all company emails, and more. I manage and cultivate relationships with internal stakeholders, media, and state audiences while serving as an internal partner to drive relationships with customers, employees, industry groups, and community influences. I serve as the Public Information Officer and manage local crisis and emergency responses in NIPSCO's service territories, and implement the state crisis communication plan, participating in proactive and reactive crisis management efforts. I coordinate and contribute to social media efforts, develop strategic communication and employee engagement plans, manage internal state understanding of the brand, purpose, and customer focus through education and engagement, coordinate NIPSCO manager and all employee meetings, roadshows, and engagement activities. I provide communications counsel across all levels of the enterprise, develop strategies to enhance message delivery through various channels to customers, employees, and all other external audiences. I manage NIPSCO's social media strategy and utilize channels to engage with customers and the public in an effective and informative way. I ensure legal and regulatory compliance while fostering a culture of safety, diversity, equity, inclusion, and continuous improvement.
