Jessica Griffin Email & Phone Number

Newburyport, Ma, Us

Lowell, Ma, Us

Lowell, Ma, Us

Walldorf, Bw, De

Design lead working with a team of Product Managers, Researchers and Designers focused on Design Thinking and Innovation in the area of Sports.

Walldorf, Bw, De

• Design Thinking coach for diverse product groups across SAP• Create and facilitate Design Thinking workshops and learning sessions• Product Mangement, Ux and Design Thinking mentorship

Walldorf, Bw, De

• Managed a team of Product Managers that are responsible for driving the vision and strategy for SaaS Product Platform.• Own the Product Backlog for enhancements of and the short, medium and long term vision for the platform.• Summarize and demo to partners within the company the current state and future strategy of the platform vs. competitors and current technology. • Prioritize enhancements based on customer validation, new technology opportunities, peer validation, competitor analysis and system utilization analysis. • Mitigate development constraints to maximize revenues and customer benefits. • Work extensively with the Development/Architecture/Solution Management groups of the applications to develop deep cross application features.

Walldorf, Bw, De

• Managed SCDP BPO Project planning custom release to be delivered Q1 2010. Significant feature enhancements were planned and coordinated with the customer and internal teams. Held intensive multi-day requirements session with the customer at the end of which we delivered a full requirement document and UI mock-ups.• Part of the ERP/E-Sourcing Integration Project. Responsible for Business Process Integration Scenarios from planning through testing. Worked closely with distributed ERP and E-Sourcing Development teams to deliver quality integration release.Held interactive interview sessions with 6 customers to determine Use Cases and Scenarios to be built as part of the Integration Project.• Planned Ux harmonization Project jointly with SAP Ux team and E-Sourcing Architects• Worked on Procurement business cases for E-Sourcing and 6.0 & 7.0• Presented Complex Pricing features to a group of Customers during an intensive On-Site testing session. Rapidly incorporated feedback into the design process and Ui plan.• Improved ongoing Development/Solution Management process including collaboration improvement, spec handovers, templates, and reporting.

Us

• Planned, coordinated, and conducted all necessary UCD activities throughout SAP E-Sourcing product’s lifecycle, including end-user needs analysis, task analysis, conceptual modeling, interaction and interface design, and usability inspections.• Developed a comprehensive End User Testing framework. The results continue to be used today by both Ux and Development teamsWorked collaboratively with Product Management, and Development groups to translate requirements, envision and develop paper, wire-frame and Dreamweaver prototypes. • Managed an external consulting group as part of a large UI redesign project.• Held weekly interactive sessions with the E-Sourcing User SIG to gather feedback and insight on future UI framework projects.• Designed and wrote specifications for the information architecture guidelines. • Developed user interaction and interface design patterns through collaborative and iterative design techniques.

Armonk, New York, Ny, Us

• Lotus Consulting / IBM Global Consulting – Architected Solutions Group• Partnered with client and internal resources to design and build multimedia storyboards in support of marketing and delivering integrated applications to some of Lotus' largest customers, including IBM, McDonnell-Douglas Aircraft, Citibank and GM • Worked onsite with customers for extended periods to manage the ongoing development of the user interface components of a project.• Used interactive consulting, rapid prototyping and proof of concept solutions to create successful end-user solutions for both Web and Lotus Notes applications.• Reviewed and critiqued the clients current application interface, conducted usability studies, analyzed data, created user centered interface standards, and teamed with developers to incorporate findings into the final product.

Education record

Education record