Jessica Chappell Email and Phone Number
Results-driven product and project leader with 12+ years experience specializing in technology projects. I aim to define the right problems, create a plan for success, build and support high-performing teams, and deliver compelling solutions for stakeholders, clients and customers alike.My approach to project success is to identify opportunities with the highest potential impact on strategic outcomes, engage customers and stakeholders to generate a diverse set of ideas, and diligently critique and validate concepts while fostering a collaborative working environment. My goals during product development are to create processes that include continuous improvement, shared understanding, individual integrity, and a desire for success. This enables development teams to deliver predictably and efficiently.I believe that every project or problem should be approached as an opportunity to rethink the status quo, challenge assumptions and should be driven by a strong narrative and informed by real data.
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Director Technical SolutionsReformation Oct 2020 - PresentVernon, Ca, Us -
Director Product ManagementReformation Mar 2018 - Oct 2020Vernon, Ca, Us- Technology team leader and agile coach for sustainable, fast-fashion women’s apparel brand with rapid growth in ecom and retail sales channels - At the strategic level, I collaborate with cross-functional teams (local and remote) and stakeholders to understand business needs, manage project timeline, create success metrics based on those needs, and develop, manage, and prioritize product roadmap- Once an initiative begins, I own the initial wireframes, collaboration with creative on design, and break down and present user stories to the engineering team- During development, I work closely with the engineers by participating in all scrum ceremonies – clarifying requirements, removing impediments as needed, and prioritizing the backlog- Once development is complete, I coordinate acceptance testing, communication with impacted business teams, documentation as needed, and measure performance against success metrics to identify optimization opportunities and potential iterations -
Technical Product ManagerReformation Sep 2016 - Mar 2018Vernon, Ca, Us- Product owner and decision maker with strong business partnerships focusing on enabling stakeholders to succeed in their respective areas- Engineering scrum coach encouraging self-organization, continuous improvement, accountability, pragmatism, and pride in the craft of engineering- Product UX and product leadership for game changing initiatives including iOS business tools, RetailX (retail tech store initiative), ecom replatform, and bespoke ERP platforms -
Ecommerce Project Manager / Certified Scrum MasterUrban Outfitters Aug 2015 - Sep 2016Philadelpia, Pa, Us- Implemented agile process for all of URBN IT / scrum master for four software engineering teams within URBN IT, including a UK-based team- Implemented intake process for product owners and business analysts to document and prioritize new business requests- Created agile training documentation and continuously coached software engineers to adopt the agile values, principles and practices- Drove processes and execution for planning purposes across multiple teams, removed impediments, escalated risk, and promoted continuous improvement -
Sr. Project ManagerWorkarea Commerce Platform May 2013 - Aug 2015- Certified scrum master, managing bi-weekly sprint releases for new build projects - Managed all aspects of project lifecycle including scope, requirements, wireframe,design, QA, launch and maintenance- Defined project requirements, created timelines, and executed project plans- Managed projects for multiple clients including Nasty Gal and Century 21 Department Stores
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Project ManagerI-Site Jan 2012 - May 2013Philadelphia, Pa, Us- Executed all project lifecycles – discovery, strategy, implementation and support - Managed day-to-day aspects and scope of all projects- Built a knowledge base of each client’s business, organization and objectives- Increased customer satisfaction and deepened client relationships -
Project ManagerIfractal Sep 2008 - Jan 2012Us- Led planning and implementation of cross functional software projects for clients such as Motorola, MillerCoors, and Comcast- Defined project strategies, scope, goals and deliverables based on client needs - Organized and managed development of software- Crafted communication materials for leadership training, employee recruitment, and compensation and benefits -
Assistant BuyerLeehe Fai Apr 2007 - Sep 2008- Oversaw all aspects of sourcing, sales, administrative, and visual marketing for high-end women’s clothing boutique- Established strong relationships with vendors overseeing supply ordering while achieving financial goals and staying within specific price points- Utilized knowledge to effectively merchandise boutique to increase sales- Marketed campaigns directed toward new customers through promotional sales,advertising and product placement and visual merchandising
Jessica Chappell Education Details
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The Art InstitutesFashion Design -
Bedford High School
Frequently Asked Questions about Jessica Chappell
What company does Jessica Chappell work for?
Jessica Chappell works for Reformation
What is Jessica Chappell's role at the current company?
Jessica Chappell's current role is Director of Technical Solutions at Reformation.
What schools did Jessica Chappell attend?
Jessica Chappell attended The Art Institutes, Bedford High School.
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