Jessica Mcclary Email & Phone Number

Charleston, South Carolina, United States

· Manages a portfolio of 100+ commercial, single-family, and multi-family units· Oversees budget preparations, accounting, contracts, and rental agreements, ensuring all local, state, and federal laws are followed· Acts as the liaison between residents and homeowners regarding lease and maintenance requests· Performs property tours for future tenants and before new leases· Coordinates and oversees repairs with outside contractors to uphold maintenance of the… Show more · Manages a portfolio of 100+ commercial, single-family, and multi-family units· Oversees budget preparations, accounting, contracts, and rental agreements, ensuring all local, state, and federal laws are followed· Acts as the liaison between residents and homeowners regarding lease and maintenance requests· Performs property tours for future tenants and before new leases· Coordinates and oversees repairs with outside contractors to uphold maintenance of the properties Show less

United States

· Assisted in the management of 130+ vacation rental properties, including condos and private homes· Managed all owner and guest of owner reservations· Oversaw all billing for each unit, as well as owner revenue· Handled marketing of properties, ensuring photography was updated, home/villa was accurately described on the website, etc.· Collaborated with external contractors and the resort maintenance team to ensure the proper upkeep of properties

United States

· Developed a Forbes Five-Star standards training program for 65+ employees at The Sanctuary, a Forbes Five-Star (1 of 360 in the world), AAA Five Diamond-rated hotel (1 of 131 in the world)· Performed daily assignment of rooms, directed daily lineup meetings, and assisted in inspecting rooms to ensure standards were being met· Trained lead team members to uphold standards testing for their teams· Maintained the Forbes Five-Star rating of The Sanctuary

United States

· Educated team members in maintaining Five-Star standards to realize bookings and enhance revenue for The Sanctuary, a Forbes Five-Star, AAA Five-Diamond property· Introduced training initiatives emphasizing motivation and optimized the reservations system for improved user-friendliness· Accepted reservations, creating a guest experience on the telephone and developing a relationship to better serve them and encourage further engagement with the resort· Provided guests with… Show more · Educated team members in maintaining Five-Star standards to realize bookings and enhance revenue for The Sanctuary, a Forbes Five-Star, AAA Five-Diamond property· Introduced training initiatives emphasizing motivation and optimized the reservations system for improved user-friendliness· Accepted reservations, creating a guest experience on the telephone and developing a relationship to better serve them and encourage further engagement with the resort· Provided guests with information on accommodations and accommodation packages, special events, dining options, recreational activities, golf, and other island happenings in a friendly and professional manner· Worked closely with the front desk and concierge teams to provide guests with exceptional experience· Upheld core values, policies, and procedures of the resort Show less

Bachelor Of Applied Science (Basc), Hospitality, Restaurant And Tourism Management

Associate'S Degree, Biology, General