Jessica Constancio De Oliveira Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

• Monitored maintenance calls made by tenants.
• Created the daily visit route for maintenance technicians, according to the service requested by tenants in the system.
• Analysed requests on a case-by-case basis, distributing tasks based on each technician's expertise, work shift, and route to be followed on the day.
• Kept daily contact with technicians and tenants to arrange visits.
• Maintained a record of technician visits and documented the problems solved.
• Controlled accommodation keys, used by maintenance technicians for visits.

Dublin, County Dublin, Ireland

• Engaged with customers at the till and responded to their product-related inquiries.
• Answered phone calls.
• Issued, closed, and received order tickets.
• Processed transactions and handled cash using the cash register.
• Assisted in preparing drinks and dishes.
• Conducted stock control and replenishment.

Dublin, County Dublin, Ireland

• Guided and directed customer in placing their orders at the till.
• Assisted in preparing drinks and dishes.
• Operated cash register, processing transactions and handling cash.
• Controlled products for stock replenishment.
• Trained new employees and monitored them during the trial period.

Dublin, County Dublin, Ireland

• Presented the property to Guests, explaining the use of equipment and supplies.
• Delivered and received keys, performed the checklist upon arrival and departure of guests, ensured functionality, and recorded any damages or missing utensils.
• Maintained contact with guests in the pre-check-in process, advising them on questions related to the location of the property, key collection, and local activity tips.
• Maintained direct communication with property owners to obtain instructions and various dealings regarding properties or guests.

Barra Mansa, Rio De Janeiro, Brazil

• Managed invoice control.
• Checked drivers’ toll expenses.
• Checked expenses related to the drivers' travel routes.
• Included data in an Excel spreadsheet for control purposes.
• Calculated the drivers' commission based on the deliveries of goods made and sent the calculation to Payroll for processing.
• Assisted drivers, by offering support and guidance.

Barra Mansa, Rio De Janeiro, Brazil

• Managed the work schedule of the logistics team (drivers).
• Monitored the entry and exit of vehicles, to ensure the services indicated by the Logistics Department were validated, and the number of hours worked by drivers were accurately recorded for the calculation of salaries.
• Entered information into the system ERP.
• Reconciled reports extracted from the system.
• Communicated directly with the Administrative Manager, informing stops outside the route defined by the Logistics Department.

Barra Mansa, Rio De Janeiro, Brazil

• Purchased the material for the production of sweets, analysing brands, quality, costs, and stock replacement.
• Created a social media page to promote products and receive customer orders.
• Created a spreadsheet with calculations and formulas for more efficient production, avoiding wastage of the material used.
• Produced “brigadeiros” and Easter Eggs for distribution according to customer orders.
• Delivered orders to customers and other partner businesses.
• Controlled cash flow.

Barra Mansa, Rio De Janeiro, Brazil

• Provided services to companies, students, and the general public.
• Responded to customer inquiries through phone calls and emails.
• Added available job positions in the system according to the profile of candidates by clients’ needs, following the technical standards and practices of the Brazilian law on hiring interns and apprentices.
• Carried out candidate profile analysis according to the available job positions.
• Executed the process of hiring and dismissing apprentices and interns.
• Sorted, organised, and maintained office records accurately.

Barra Mansa, Rio De Janeiro, Brazil

• Issued invoices.
• Controlled cash flow of the local unit where I was allocated.
• Managed the payment and receipt of bills.
• Issued analytical reports used for leadership decision-making and reported to the central unit.
• Responsible for managing the recruitment and selection process of interns and apprentices for partner companies.
• Executed the process of hiring and dismissing short-term internal staff.

Barra Mansa, Rio De Janeiro, Brazil

• Provided customer service at the reception desk.
• Received, sorted, and distributed mail to the respective departments.
• Answered phone calls.
• Registered candidates in the system.
• Checked documents.
• Issued Contracts.

Barra Mansa, Rio De Janeiro, Brazil

• Guided internal and external public according to their needs.
• Provided information about the school’s cash flow performance and added its data to the government system for public accountability.
• Added student data to the government system.
• Issued documents such as enrollment letters, diplomas, school records, and grade sheets.
• Carried out the process of enrollment of new students.
• Made copies, faxed, scanned, and printed important documents.

Bachelor Of Business Administration - Bba, Business, In Progress

Bacharelado Em Administração, Business Administration And Management, General