Jessica L. Creamer, Mba Email & Phone Number

Cambridge, Ma, Us

As a Sr. Manager of Patient Advocacy Operations, I deliver strategic project management and operational excellence to empower patients and advocacy teams across the pharmaceutical landscape. I specialize in coordinating and executing impactful initiatives, including patient advisory boards, advocacy publications, podcasts, and outreach events, ensuring compliance with industry standards while managing vendor relationships and cross-functional collaborations.A key aspect of my role involves planning and managing patient advocacy conferences for PK deficiency, thalassemia, and sickle cell disease. I maintain a master calendar of critical events, oversee conference participation, and secure cross-functional representation. I also facilitate internal education on patient journeys by organizing patient speaker events to deepen organizational empathy and understanding.With a strong focus on relationship management, I act as a liaison between our team and external stakeholders, such as patient organizations and advocacy groups, while driving efficiency through optimized internal processes. Additionally, I collaborate on budget and vendor management, ensuring alignment with strategic objectives. My work exemplifies urgency, creativity, and a deep passion for making a tangible difference in the lives of patients.

Santa Clara, Ca, Us

I enabled implementation of a patient support program for specialty drug manufacturer, curating iterative Salesforce build, test, and launch processes to establish the backbone of the Patient Support Program. My role was pivotal in providing leadership and structure to this ambitious business initiative, contributing to program design, goal setting, and ensuring alignment across internal teams for a patient-centric program.

Princeton, New Jersey, Us

In my role as Director at FluidEdge Life Sciences, I steered strategic consulting engagements focused on developing and optimizaing patient access programs for leading pharmaceutical manufacturers.I spearheaded the post-launch optimization of the patient services program for a key global pharmaceutical client focusing on neurodegenerative and rare diseases. This opportunity allowed me to craft a comprehensive solution that not only leveraged cross-functional resources but also marked the company's first multi-entity offering - a significant milestone that turned a previously unsuccessful pitch into a notable business development win.Managing both domestic and offshore teams, I utilized my expertise in patient support to optimize people, processes, and technologies, all aimed at enhancing the patient experience and improving operational efficiency.

Morrisville, Nc, Us

As the Program Manager for Strategic Accounts at TrialCard, I drove performance of patient access programs associated with a portfolio of eight oncology medications from a top five pharmaceutical manufacturer. This was quite the role – encompassing everything from enrollment and KPI tracking to product launches, profit and loss controls, and team management. A highlight of my time at TrialCard was leading the design, development, and launch of three new patient access and affordability programs within an expanding portfolio. I was instrumental in building the client relationship and evolving program launch strategies that leveraged data-driven decision-making to deliver client and business value. By closely monitoring and analyzing key performance indicators, I delivered data-backed solutions that mitigated risks and optimized third-party services. Additionally, I spearheaded a comprehensive review and optimization of the re-enrollment processes for over 25 high-visibility patient support programs, impacting thousands of patients across oncology, immunology, cardiovascular, and neurology disciplines.

I provided strategic planning and market differentiation advice to C-level executives, leveraging my expertise in healthcare and pharmaceuticals to establish sustainable competitive advantages for my clients.

Raleigh, North Carolina, Us

I managed a portfolio of business relationships, offering comprehensive financial services and solutions aligned with clients' business needs, demonstrating my ability to engage effectively with stakeholders and partners.

B.A., Economics And Chinese

Master Of Business Administration (Mba)

Intensive Chinese Language Program

Education record