Jessica Crooks Email & Phone Number

Kirkland, Wa, Us

United States

- Develops program operations processes and SOP’s, facilitating vendor partnerships and overseeing engagements with S500 and Enterprise customers. - Works in conjunction with the Kuiper Marketing team to help drive customer engagement.- Assisting in the launch of a new Amazon Executive Briefing Center, Project Kuiper.-Collaborating with account teams to develop an agenda that fits client’s needs and interests.

Seattle, Washington, United States

• Assists in the management and execution of approx. 20+ business briefings per month for S500 companies and Fortune 100 customers. • Plans, communicates and organizes in cross-collaboration across multiple teams, scheduling field experts to present high-level Microsoft content.• Is customer-service minded and will go the extra-mile to provide quality assurance; currently holds a 198/200 NSAT score from customer and account team assessment. • Collaborates with the head of the Microsoft Cyber Defense Operational Center, in the management of rotational calendars for the CSO team; supports international speakers and their schedules. • Builds robust partnerships with stakeholders across the organization, acting as an emissary between speakers and account teams/customers.• Maintains and analyzes detailed data to submit accurate records of escalations and engagements, for monthly reporting via Power BI and Dynamics. • Acts as onsite support for customers and account teams during events.

Seattle, Washington, United States

• Oversaw the Seattle market for a national Financial Firm, managing marketing events, building relationships with prospect and bringing in new clients and business for the company at a competitive pace.• Demonstrated a strong capacity to multitask in a detail-oriented environment, managing several executive calendars, completing data and market research with expertise in MS suite and CRM software. • Exhibited strong written, oral communication, interpersonal and organizational skills in a fast-paced setting.

Spanaway, Washington, United States

-Prepared and presented a wide variety of lessons using mixed media, furthering creative thinking and aligning with the teaching standards of Washington State. -Communication and collaboration with administration to create goals for students. -Demonstrated positive classroom management skills and growth mindset learning with high population of ACES (Adverse Childhood Experience Students.)

• Organized and facilitated meetings to provide teachers with the tools and resources they needed to meet district and state mandates.• Provided direct communication and collaboration between District supervisors and educators.• Demonstrated positive community building skills, that provided teachers with a space to express their professional needs—and communicating those needs to District Leaders. • Collaborated with district leaders to develop academic standards that would be used to facilitate instruction and curriculum.

On-Track Academy

-Facilitating alternative education, emphasizing differentiation dependent upon student-readiness levels, interests and needs.-Collaborating with students on project-based activities, allowing learners to engage with academic content kinaesthetically. -Integrating social-emotional learning into academic curriculum. -Maintaining a positive and shame-free environment, that emphasizes learning through curiosity.

Cooper Elementary

Achievements and responsibilities: • Collaborated with Mentor teacher in designing developmentally appropriate and engaging learning activities based on Common Core State Standards. • Adapted lessons, differentiating for diverse learning needs and styles using interest-based surveys as well as IEPs and 504s. • Participated in student-led, Parent-Teacher Conferences led to communicate a variety of methods to ensure individualized student growth. • Demonstrated positive classroom management using restorative practices theory.

Master'S Degree, Master'S In Teaching

Bachelor'S Degree, Fine/Studio Arts, General