Assisted optometrist with conducting examinations, documenting findings and processing paperwork. Complete autorefraction, lensometry, and tonometryPrepared for upcoming appointments by pulling charts, preauthorization of insurance, readying paperwork and confirming appointments.Supported operations with expertise in administrative support, patient care and file management. Supported top quality patient care by cleaning and maintaining all equipment.Collected patient data… Show more Assisted optometrist with conducting examinations, documenting findings and processing paperwork. Complete autorefraction, lensometry, and tonometryPrepared for upcoming appointments by pulling charts, preauthorization of insurance, readying paperwork and confirming appointments.Supported operations with expertise in administrative support, patient care and file management. Supported top quality patient care by cleaning and maintaining all equipment.Collected patient data and tested eye functions with appropriate testing. Show less

Assisted with activities of daily living to improve patient quality of life.Kept rooms clean and ready to meet individual needs.Changed bed linen regularly to help prevent skin irritation.Worked alongside registered nursing staff and followed care plans.Build friendly rapport with patients and deliver personalized care. Monitored patient conditions and reported problems to nursing staff.Documented care actions, vitals and orders in electronic records. Offered… Show more Assisted with activities of daily living to improve patient quality of life.Kept rooms clean and ready to meet individual needs.Changed bed linen regularly to help prevent skin irritation.Worked alongside registered nursing staff and followed care plans.Build friendly rapport with patients and deliver personalized care. Monitored patient conditions and reported problems to nursing staff.Documented care actions, vitals and orders in electronic records. Offered support, companionship and stimulation with conversation and recreation. Show less

Helped customers choose insurance packages suitable to needs and budget.Informed customers about products and services by telephone and in person. Processed client policy modifications derived from data provided.Communicated with clients involved in accidents and needing vehicle assistance.Kept track of policy expiration list to verify renewal dates and requirements. Offered resources and tools to help customers with insurance information.Managed complaints and provided… Show more Helped customers choose insurance packages suitable to needs and budget.Informed customers about products and services by telephone and in person. Processed client policy modifications derived from data provided.Communicated with clients involved in accidents and needing vehicle assistance.Kept track of policy expiration list to verify renewal dates and requirements. Offered resources and tools to help customers with insurance information.Managed complaints and provided alternatives and solutions to meet customer needs. Show less

Uncovered caller needs busting customer interaction models and scripts.Handled high call volume to quickly answer inquiries, update accounts, and resolve concerns. Forwarded calls to appropriate contact based on customer needs.Prepared call logs and call reports for supervisor review.Completed basic account update to maintain current customer information.

Internet Sales with the Business Development Center

Maintained work area cleanliness and stock.Assisted customers with purchases and credit card applications.