• Oversaw the development, revision, and interpretation of standards for existing and new cancer accreditation programs• Worked with physician leadership on a quality improvement initiative to resume cancer screening and care during Covid-19. • Convened committees to support standards development and revision, and ensured ongoing communication with committee members• Developed program policies, procedures, applications, and tracking and evaluation systems to ensure timely, efficient, cost-effective, customer-focused administration of new accreditation programs• Managed accreditation customer service and billing team

American Osteopathic Board of Family PhysiciansAmerican Osteopathic Board of Emergency MedicineAmerican Osteopathic Board of Pediatrics (2017-2019)Pediatric and Adult Allergy and Immunology (2017-2019)• Senior level program manager handling operations of physician-focused business unit, generating over $2 million in certification revenue• Oversaw test development and test publication processes of all exams, including initial, recertification and subspecialty exams (standard setting, item writing/item review, job task analysis, exam construction)• Successfully transitioned all written and oral exams to remote-proctored platform • Collaborated with physician leaders on launch of business to business and business to consumer marketing/communication initiatives• Developed board budgets and reported financial information to board leadership • Negotiated hotel contracts and space planning for all events for oral and performance-based exams for up to 500 candidates • Supervised team of four certification specialists • Created agendas and coordinated the preparation of minutes and appropriate materials for all board/bureau meetings

• Maintained databases to monitor and track administrative issues with testing irregularities• Advised boards of nursing on policies for test takers requiring accommodations• Performed daily web patrolling using Cyveillance and Caveon, detecting and preventing test fraud• Conducted unannounced visits to Pearson VUE centers across the country to ensure testing integrity• Managed department social media pages and ran monthly strategy meetings• Acted as final point of approval for all internal and external communications to ensure quality and consistency with company style guide • Served as a speaker at nursing educator conferences in the U.S. and Canada• Organized logistics of over 20 onsite meetings a year

• Designed and successfully implemented detailed semester curriculum, daily academic activities, and comprehensive lesson plans for classes of over fifty grade-school girls • Planned and promoted school-sponsored events to popularize language learning

• Managed over 200 patient accounts, coordinated care programs and maintained high-level patient satisfaction• Initiated sales calls to prospective patients, screened all leads and tracked communication in Salesforce• Organized the launch of the company website and social media platforms• Provided executive-level administrative support for the CEO and his office staff, including monthly processing of expense reports and invoices in addition to coordinating all shipping, receiving, and inventory for pharmacy stock

• Managed client contacts, including initial account creation for real estate media company• Prepared contracts and advertisement placements for Chicago Agent Magazine• Wrote monthly real estate columns for Chicago Agent and Miami Agent magazines

• Assisted with bi-weekly payroll and benefit plans for all Chicago health centers • Created and maintained employee files• Worked directly with HR department on conducting new hire orientation• Screened resumes for potential health center employees and volunteers

• Collaborated with publishers on organizing promotional events, researching competitors, and increasing readership of Venus Zine (internationally circulated magazine covering women in DIY culture, film, art, music, fashion and literature)

• Assisted development team in executing annual fundraising event• Maintained donor relationships and event wrap-up