Spearheads the Integrated Client Journey (ICJ) data collaboration and technology tool to integrate the network of nonprofit partners serving households that are financially struggling across Greater Houston. Leads the team that is focused on regional community building of the ICJ and the Navigation Network.Oversees the Learning, Analytics and Compliance (LAC) team that analyzes data from funded partners, the community and ALICE to document UWGH’s impact, inform strategy and investments, and partner with other data/research institutions to accelerate and expand data capabilities within Mission and Strategy.Leads the data-oriented learning community, Coffee & Quality, for nonprofit staff that expands data capabilities through opportunities to network and support professional development centered around data, evaluation, and CQI.Directs the grant compliance with external funders as well as grant oversight with all of UWGH’s funded partners.

Analyze data from funded partners, the community and ALICE to document UWGH’s impact, inform strategy and investments, and partner with other data/research institutions to accelerate and expand our data capabilities within Mission and StrategyDelivery training and support for all CQI effortsLead on the development and implementation of technology tool for the Integrated Client Journey (ICJ) including the data governance framework guiding its development and deploymentOversee grant compliance with external funders as well as grant oversight with all of UWGH funded partners

Analyze data from funded partners, the community and ALICE as well as national data to document our impact, inform strategy and investments, and partner with other data/research institutions to accelerate and expand our data capabilities within Mission and StrategyOversee all external evaluation efforts targeted to some of our key initiatives and develop the evaluation process and perform the analysis for all of our program investmentsDevelop the content and train the trainer for all training needed to onboard and support our funded partnersOversee United Way's grant compliance with external funders as well as our own grant oversight with all of our funded partners including management of our grant management software and the organizational review of all partners

Serve as primary liaison for adoption/foster care, senior independence and youth disability portfolios supporting their in program efforts through technical assistance on ongoing dialogue, consulting on outcomes, collaborating on action plans to address problems, and developing and conducting trainings.  Monitor portfolio agencies through on-site visits and evaluation of reports, and communicate results to United Way staff and volunteers, as well as the agencies.Member of United Way’s Second Century Vision staff team tasked with implementation of new strategic direction by contributing to organizational strategic planning, and cross-department coordination.Advanced continuous quality improvement training for agency staff through development of training for agency executive leadership on culture of learning and implementation of professional learning community centered around data, evaluation and CQI.Co-Facilitator of Diversity, Equity, Inclusion and Belonging (DEIB) Cross-functional team tasked with developing DEIB program for United Way of Greater HoustonMember of Cohort for Data Across Sectors for Health (DASH) Mentor Program

Provided oversight and supervision to community based initiatives (outpatient services, specialized services and recovery support services).Monitored budget, performance measures, and tracked compliance with funding requirements. Member of Center for Addiction and Choices program evaluation team.Served as co-chair of 2018 Houston Opioid Summit.Participated in co-creation of Healthy Women Houston Collaborative.

Responsible for agency-wide outcome management plan, conduct process evaluations to improve programming and continuous quality improvement.

Responsible for agency-wide outcome management system and continuous quality improvement efforts.

Provided advocacy and crisis intervention to survivors of sexual assault and family violence that presented to medical facilities (e.g. emergency center at hospital). Assessed the immediate needs of the survivor and provide appropriate information and referrals.

Screened and completed intake process for clients seeking substance use disorder services. Used effective communication skills and crisis intervention skills with clients that presented to the Council in emotional states. Provided information and referrals to community resources for individuals in need of services not provided by Council. Created curriculum and co-facilitated Basic Choices psycho-educational program. Completed admission procedure for families participating in Kids Camp at the Council.

Provided intensive outpatient substance abuse treatment utilizing Transtheoretical Model and Motivational Interviewing to conduct individual, group and family therapy. Trained in the Functional Family Therapy (FFT) model to provide family intervention to at-risk youth involved within the Juvenile Justice System. Responsible for identifying and implementing appropriate strategies to achieve positive client outcome within the scope of the Drug Court treatment model and client’s treatment plan. Advocated for clients in their interactions with various settings such as Juvenile Justice System, Office of Mental Health, Office of Community Services and education systems.

Provide in-home assessment for families during times of crisis as well as provide support for families in their own resolution of the crisis.

Provided case management and intensive in-home crisis intervention to enhance family dynamics, prevent hospitalization or removal of the child from home. Facilitate SAFE-Strengthening, Nurturing Parenting Program and Teen Knapsack anger management and negotiation & resolving conflict groups.