Jessica Decosta Email & Phone Number

Boston, Massachusetts, US

Boston, MA, US

The Insights & Experience teams at Solaria Labs (Liberty Mutual's innovation incubator) focused on market trends, consumer insights & UX/Design, defining the customer journey from user discovery and concept validation through prototyping & user testing.My team contributed to several Solaria products including Certainly, a digital-only insurance product for.

Boston, MA, US

As the Director of Trends & Insights for Solaria Labs, I focused on understanding consumer needs today, and anticipating customer needs of the future. I led cross-functional strategy projects to understand the changing nature of risk in mobility, shelter & commerce; this work helped to establish focus areas for the Lab & informed Liberty's longer-term.

Boston, MA, US

• As a Director of Strategy for our Global teams, I led a wide variety of projects, both global and local, that were critical to our business unit's strategy. Sample projects include:
• Collaborating with the COO of our operations in LatAM & Europe to manage the Regional Strategy and portfolio of initiatives
• Partnering with business and IT leaders across the US and Global teams to build and execute a global digital strategy
• Supporting our Chile operation in their integration efforts and providing strategic guidance

Boston, MA, US

In 2016 Liberty purchased a Chilean company called Penta Security. I was asked to participate on the Integration team (for a 6 month assignment), and during that time I managed the integration of the Sales and Distribution functions for Liberty Seguros (Chile) and Penta Security. A few highlights from this role include working with the local sales.

Boston, MA, US

In this role, I partnered with our local operations to implement strategic claims projects. For example, I helped our Irish operation with an organizational redesign and several process efficiency initiatives and I partnered with our Spanish team to improve their spare parts processes.

Boston, MA, US

• While part of the Global Best Practices team I had the opportunity to work across the globe to support local and regional initiatives across a variety of functional areas. Select engagements include:
• Partnered with Liberty Insurance (Singapore) to create a multi-year strategic vision
• Worked with Liberty Seguros (Brazil) to develop a comprehensive fraud mitigation program
• Collaborated with LMG Insurance (Thailand) to build a strategy to improve retention
• Built a direct distribution strategy for select geographies within Liberty International

Boston, MA, US

Boston, MA, US

As part of the LMAC Agency Analytics team, I partnered with stakeholders across Safeco and the Regional Companies to understand the impact of our agency profit sharing programs, understand and optimize our agency footprint, and build insights to inform strategic distribution decisions.

Boston, MA, US

As a member of the International Audit Team, I planned, executed and documented operational audits across several different functions (Claims, Underwriting, Finance) across Latin America and Spain.

Boston, MA, US

Liberty Mutual's Fellowship in Finance and Accounting (FIFA) program is a two-year rotational program that includes eight month rotations in a variety of roles within various Corporate Finance departments.Completed rotations in Internal Audit, Group Market Finance and Personal Markets Finance.

Boston, MA, US

As part of the Internal Reporting team, assisted with the preparation of monthly internal financial statements and the quarterly MD&A.

Mba

Bs, Majors In Finance And Economics; Minor In Spanish