Jessica Duma Email & Phone Number

Rochester, Ny, Us

Mumford, New York, United States

Geneva, New York, United States

Geneva, New York, United States

Aided elementary-aged students in the fields of literacy, vocabulary, and mathematics. Developed relationships with students to gauge their interests and tailor learning towards them, which resulted in a deeper connection with learning. Problem-solved when students were frustrated and discouraged by their work and applied different education styles for the diverse student group. Recognized as a ‘Tutor of the Month’ in March 2022 and February 2023; nominated by the student site coordinator.

Pittsfield, Massachusetts, United States

Successfully executed reservation management and customer questions in-person and over the phone through attention to detail and concentration.Efficiently solved mistakes in the reservation book, assuring all reservations were fulfilled in a timely and appropriate manner.

Pittsfield, Massachusetts, United States

Expanded on skills and knowledge gained through museum education internship by presenting additional daily talks and obtaining greater responsibility in leading student and visitor groups.Facilitated the hour-long Shaker Foodways Tour with stops at several historic buildings.

Geneva, New York, United States

Analyzed recordings and wrote transcriptions for the Geneva Historical Society as evidence for a project on the local Black community. Developed a deeper understanding of oral history and how it is conducted.

Pittsfield, Massachusetts, United States

Contributed to the success of the Education Department through regularly scheduled daily talks, staffed historical buildings, and successfully planned and executed activities for three weeks of a summer children’s program.Provided context for twenty historical buildings and hundreds of historical artifacts. Correctly answered visitor questions in an appropriate manner that accurately represented the institution.Independently compiled research and prepared a final public talk on a topic of choice. Taught complex ideas and formatted information in a way that was understandable by a general audience.