Jessica Elster, Cmp Email & Phone Number

Philadelphia, Pa, Us

Tysons Corner, Va, Us

Chicago, Illinois, Us

Managed logistics for the world's leading education innovation summit from PreK-Gray connecting over 3,000 startup founders, investors, and educators.

St. Louis, Mo, Us

St. Louis, Mo, Us

Managed 6-10 programs within the pharmaceutical industry annually, including sales training sessions, product launches and incentives. ✯ Program attendance ranged from 250-1,000 guests with budgets starting at $250,000 - $1 million + per program.✯ Only MEM selected for the 2019-2020 Master Designer Training Program.✯ Focused on training colleagues including senior leadership over a year dedicating a min. of 10% hours on an independently chosen project. I led the overview of client onboarding process with experience design, and how implementation could be handled more effectively. I proposed a plan to develop a new role of Implementation Manager.✯ Responsible for overall program management from involvement in pre-program contracting to final billing, while providing outstanding customer service.✯ Leads professionals from all support departments including Guest Services Representatives, Meeting Coordinators, Web Developers, and Project Accountants to ensure program deliverables are met✯ Partnered with the client to understand and achieve program objectives while delivering an exceptional guest experience. ✯ Cultivated relationships with suppliers including hotels, DMCs, photographers, printing/supply houses, off-site venues, and transportation companies. Research & negotiate the best rates for the program budget.✯ Developed an estimated budget for each project and all program finances including vendor payments and final billing.

New York, Ny, Us

I was a primary client liaison for Bristol-Myers Squibb and lead for domestic congresses and ancillary programs including advisory boards.✯ Responsible for all aspects of planning from contract execution , logistics to final billing, while working closely with the client to meet congress objectives.✯ Collaborated with clients to determine appropriate meeting logistics including meeting room set up, food & beverage, audiovisual equipment, and ground transportation.✯ Managed relationships with all vendors including congress organizers, hotels, restaurants, and DMCs.✯ Created an estimated budget and updated as needed throughout the planning process. Responsible of finance throughout congress, final bill reconciliation and reporting process. Meeting Coordinator at Maxvantage a Maritz Travel CompanyLed Attendee Management for domestic and international congresses, including hotel reservations,congress registration, ground transportation, travel visas, group dinners, and VIP requests. Served as akey logistical contact and coordinated with attendees, congress organizers, housing bureaus, hotel CSMs and DMC contacts.✯ Developed registration websites with the Project Manager, Web Builder, and client. Provided deadlines, along with key verbiage, and performed quality control checks prior to the site launch. Troubleshot user issues and worked with the team to resolve with minimal downtime.✯ Sourced venues and conducted site visits for client dinners and ad hoc congress events. Negotiatedcontracts on behalf of the client to achieve desired goals and found cost savings wherever possible.✯ Developed and distributed pre-trip communications to attendees. Managed last minute changes andcommunicated issues to the appropriate contact.✯ Created final hotel, registration and transportation reports for the Lead Travel Director and participated in the meeting turnover with the Project Manager.

Mount Laurel, New Jersey, Us

✯ Served as the primary contact for a membership of over 3,000 Occupational and Physical Therapists and responded to all member email and telephone inquiries.✯ Coordinated travel arrangements for the Board of Directors, as well as in-house events and meetings.✯ Developed a unique marketing campaign for membership renewals in conjunction with the Data/IT,Design and Editorial departments.✯ Served as the staff liaison for the ASHT Times, the society’s quarterly online newsletter, responsible for creating and coordinating content, and maintaining the production schedule.✯ Processed new member applications, membership renewals, product orders, and course registrations.

Fort Washington, Pa, Us

✯ Planned five annual company functions, as well as client visits and corporate luncheons.✯ Facilitated the recruiting process by coordinating interviews with a network of recruiters.✯ Assisted with benefits enrollment, unemployment paperwork, and maintaining employee files.✯ Coordinated corporate travel arrangements both domestically and internationally, including bookingairfare, hotel arrangements, ground transportation, as well as obtaining passports and visas.✯ Answered overflow reception calls, sent marketing packets and posted press releases.

Bachelor Of Arts, English

Education record