Jessica Eveslage

Jessica Eveslage Email and Phone Number

Customer Support Director @ Snow Software
solna, stockholm, sweden
Jessica Eveslage's Location
Austin, Texas, United States, United States
Jessica Eveslage's Contact Details

Jessica Eveslage work email

Jessica Eveslage personal email

About Jessica Eveslage

• 15+ years of work and leadership experience in Support Management and Sales Management having worked with global teams in Asia, Europe and the Americas• Managed careers and growth for 30 onsite direct reports and 200 plus offshore resources (multi-site, multi-tiered)• Vendor management experience having launched several call centers in Asia (India and Philippines) • Generated annual export sales opportunities worth $ 8 Million in various industry verticals like consumer goods, chemicals, environmental and life sciences• Product Management experience managing product strategy and roadmap using agile methodology and Atlassian software tools• Technology skills: Multi-channel contact center technology incl. ticketing systems (e.g. Zendesk, ServiceCloud, Service Now), Live Chat software (LivePerson, SnapEngage) as well as IVR; SalesForce, Slack, and BI Tool knowledge (Tableau, Splunk); Product Management tools (Jira, Confluence) and Windows, Mac, Android and iOS platform knowledge• BS in Industrial Engineering, COPC Registered Coordinator for Vendor Management Organizations

Jessica Eveslage's Current Company Details
Snow Software

Snow Software

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Customer Support Director
solna, stockholm, sweden
Website:
snowsoftware.com
Employees:
691
Jessica Eveslage Work Experience Details
  • Snow Software
    Customer Support Director - Americas
    Snow Software Apr 2021 - Present
    Austin, Texas Metropolitan Area
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  • Snow Software
    Regional Support Manager - Americas
    Snow Software Aug 2018 - Apr 2021
    Austin, Texas
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  • Golden Frog, Gmbh
    Director Of Support, Interim Director Of Product (July 2015 Through Feb 2016)
    Golden Frog, Gmbh May 2014 - Mar 2018
    Austin, Texas Area
    View
  • Apple
    Service Provider Support Manager - Americas
    Apple Aug 2012 - Sep 2013
    Austin, Texas Area
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  • Microsoft
    Service Delivery Manager – Consumer Online & Social Media
    Microsoft May 2011 - Jul 2012
    Redmond, Us
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  • Microsoft
    Service Delivery Manager – Anti Piracy And Product Activation
    Microsoft Dec 2007 - Apr 2011
    Redmond, Us
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  • Grundfos Cbs, Inc.
    Applications Engineer
    Grundfos Cbs, Inc. Dec 2006 - Oct 2007
    Greater Seattle Area
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  • Hugo Vogelsang Maschinenbau Gmbh
    Export Sales Manager
    Hugo Vogelsang Maschinenbau Gmbh Nov 2004 - Dec 2006
    View
  • Mercedes Benz Usa
    Sales Analyst (Intern)
    Mercedes Benz Usa Jan 2004 - Oct 2004
    Montvale, New Jersey
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  • Daimler Ag
    Customer Relationship Management Consultant (Intern)
    Daimler Ag Feb 2003 - May 2003
    Stuttgart Area, Germany; Maastricht Area, Netherlands
    View

Jessica Eveslage Skills

Vendor Management Customer Satisfaction Cross Functional Team Leadership Process Improvement Program Management Outsourcing Management Telecommunications Service Delivery Operations Management Customer Service Cloud Computing Business Intelligence Project Management Team Leadership Saas Strategy Call Centers Product Management Budgets Enterprise Software Sales Six Sigma Customer Loyalty Forecasting International Sales Technical Support Social Media Industrial Engineering Budgeting Foreign Languages Inside Sales Business Process Improvement Leadership Customer Relationship Management Team Management Agile Methodologies

Jessica Eveslage Education Details

  • University Of Applied Sciences Of Goettingen, Germany
    University Of Applied Sciences Of Goettingen, Germany
    Industrial Engineering

Frequently Asked Questions about Jessica Eveslage

What company does Jessica Eveslage work for?

Jessica Eveslage works for Snow Software

What is Jessica Eveslage's role at the current company?

Jessica Eveslage's current role is Customer Support Director.

What is Jessica Eveslage's email address?

Jessica Eveslage's email address is je****@****hoo.com

What is Jessica Eveslage's direct phone number?

Jessica Eveslage's direct phone number is +151221*****

What schools did Jessica Eveslage attend?

Jessica Eveslage attended University Of Applied Sciences Of Goettingen, Germany.

What are some of Jessica Eveslage's interests?

Jessica Eveslage has interest in Children, Economic Empowerment, Science And Technology, Human Rights, Health.

What skills is Jessica Eveslage known for?

Jessica Eveslage has skills like Vendor Management, Customer Satisfaction, Cross Functional Team Leadership, Process Improvement, Program Management, Outsourcing, Management, Telecommunications, Service Delivery, Operations Management, Customer Service, Cloud Computing.

Who are Jessica Eveslage's colleagues?

Jessica Eveslage's colleagues are Farah Yousaf, Juan Camilo Pineda, Linzayar Phyo, Jonathan Scothorn, Lionel Summers, Ricardo Zenha, Katarina Kempe.

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