Jessica Exstrom Email & Phone Number

Lincoln, Ne, Us

Lincoln, Ne, Us

Lincoln, Nebraska, United States

* Provide client satisfaction by promptly answering phone calls, checking in patients, scheduling patients, and taking appointment payments* Maintain client discretion from other clients and in unique family situations, including HIPAA laws* Use online software to schedule, move, and cancel appointments, communicate with other companies and providers within the business, and organize and maintain client information

Lincoln, Nebraska, United States

* Review behavior health-related bills passing through the legislature and determine stance to take on them* Write letters, citing research and personal experience, for or against bills* Attend public hearings for bills, with the opportunity to testify

Waterloo, Nebraska, United States

* Manage a cash drawer and complete transactions via a POS to maintain proper balance * Efficiently serve parties up to 200 for several hours, maintaining composure and professionalism to ensure customer satisfaction

* Wrote weekly blog posts per writing criteria to attend to clients' needs, using SEO-effective and specific wording* Attended online company-wide meetings and discussed writing techniques and personal progress* Met monthly with school advisors and wrote multiple papers on internship progress and successfulness

Waterloo, Ne

* Resolved customer concerns by using active listening and open discussion to improve customer satisfaction* Used decision-making skills to coordinate staff shifts to ensure proper operation of the restaurant* Tended to customers' needs by taking orders through a POS, making recommendations, serving food and drinks, and bartending

Lincoln, Ne

* Created and served various drinks to customers to ensure satisfaction* Cleaned restaurant building, performed opening and closing duties, and sanitized preparation equipment to ensure a clean work space* Held responsibility for a cash register drawer by performing proper transactions and tracking balance

Valley, Ne

* Volunteered at 3 separate events from April 2017 to March 2019* Led a small group leader of younger students in my school, fostering discussions and completing objectives * Taught students leadership, courage, and communication skills

Valley, Ne

* Attended to residents’ needs during meals by refilling drinks and bussing tables to guarantee satisfaction* Cleaned dining area and kitchen efficiently to maintain a sanitary working environment* Prepared some dishes through basic culinary skills

Bachelor'S Degree, Psychology: Clinical Science And Human Services, Minors In English And Women'S And Gender Studies

Activities and Societies: Alpha Lambda Delta Honor Society

Education record