Jessica Ferry Email & Phone Number

Cherry Hill, NJ

Newark, Delaware, United States

-Manage separate Reliability Testing Team and Design Validation teams during re-organization into one unified Design Validation team across 3 sites - Flanders NJ, Tarrytown NY, Newark DE.-Transformed team of former Reliability Testing Operators into System Validators, including training on Systems Validation best practices and using a test management and.

Newark, Delaware, United States

-Manager of the Reliability Testing team at Glasgow, DE & Tarrytown, NY-Oversaw daily operations in testing laboratories for Reliability Testing of clinical analyzers-Managed resources for other required systems engineering projects and ensured projects were on schedule.-Managed in-house supply ordering team - ordering $40k+ of supplies per month

Newark, DE

• Developed and executed new “Qualification for Intended Use” protocols for instruments under test
• Led verification compliance team ensuring collaboration and harmonization across several R&D sites on processes and procedures
• Ensured compliance on software testing teams’ testing protocols and objective evidence for thousands of requirements in preparation for audits by regulatory bodies
• Developed and executed testing protocols based on software requirements for testing on clinical chemistry and immunoassay system
• Operated Siemens instruments & middleware in laboratory including calibrations, loading reagents and creating test orders

Newark, DE

• Managed a team consisting of 4 software validators, and 2 hardware engineers
• Kept archives of new test cases created for all teams and ensured the documents from testing included objective evidence in preparation for audit by regulatory bodies
• Served as technical software subject matter expert for creation of operator’s guides, training materials and redaction of documents to support regulatory submission efforts globally
• Developed Validation and Usability test cases based on user & business needs
• Created new procedures and documented software validation testing results and qualification of systems under test via written reports
• Usability subject matter expert for project, guided Automation team on meeting regulatory standards for Usability and reviewed and contributed to Usability Global Procedure for engineering department

Newark, DE

• Developed Validation and Usability test cases based on user & business needs
• Troubleshot instrument problems to determine the root cause of software and hardware defects, provided feedback regarding solutions that would meet user need
• Executed Validation & Usability test cases and operated Siemens instruments & middleware in laboratory including calibrations, loading reagents and creating test orders
• Kept archives of new test cases created for all teams and ensured the documents included objective evidence in preparation for audit by regulatory bodies

• Generalist in all areas of laboratory including Chemistry, Coagulation, Urinalysis, Blood Bank, Hematology, and Microbiology
• General phlebotomy and drug testing experience
• Operated instruments in accordance with SOPs, and also performed maintenance, calibrations, QC and troubleshooting
• Performed manual techniques such as hematology differentials, gram stains on bodily fluids, and coagulation testing for patient samples

Graduate Certificate, User Experience (Usability)

This graduate certificate involves courses within the fields of: design, management, user research, product testing, and human factors all.

B.S., Clinical Laboratory Science/Medical Technology/Technologist

Also certified as Medical Laboratory Science through ASCP

Education record