Jessica F. Email & Phone Number

Customer service aspects such as resolving registration issues.Completed registration lists for specific individuals.Resolved any questions while learning a new system.Created, printed, and exported invoices for school districts.

Assisted with inputting hours into QuickBooks for payroll. Assisted on getting work orders completed and turned in from employees. Created invoices and sent to customers upon completion of projects. Helped with various tasks around the office. Followed up on invoices that needed to be paid. Processed rebates.

Perform multiple tasks such as processing quote letters, manual and EDI order placement, and tracking.Acted as a liaison between direct customers and brokers to ensure orders were processed correctly and on time.Customer service aspects such as resolving any issues with the customer or consumer either with the product or order.Ran different customer.

Auburn Hills

Helped with the support of Santa's Wonderland.Directed customers to were they had to register and select a time for photosEnsured the photo's taken where of high qualityEnsured area was cleaned and tidyMaintained composure during stressful timesTrained individuals on how to properly take a photo and to print photos out

DTE Energy Music Theater

Maintained composure at all times in fast paced food service environment.Evaluated guest satisfaction by resolving any complaints.Contributed teamwork and leadership in a fast-paced environment.Learned to handle the stress and pressure of short time limits within an outside venue. Collaborative team work with other hosts and maintained a positive attitude.

Palace Grille, Palace Of Auburn Hills

Made reservations for groups of 2 to 20 while directing others to their seats.Organized and set up for the different daily events.Provided training towards new employees to ensure the quality of service and to maintain a certain level of service.Developed strong problem-solving skills by responding to inquires over the phone and in person to ensure.

Madison Heights, Michigan

• Resolve product problems by clarifying the customer’s complaint.
• Connected with the sales team to gain an understanding of their needs and expectations for the customer.
• Acted as a liaison between direct customers and brokers to ensure orders where processed correctly and on time. Also handled sample requests from the sales team to ensure they were shipped on time.
• Working with sales team to set up new vendor setups and credit requests.
• Responsible for making sure price lists where up to date.
• Handled invoices and requests from brokers.

Auburn Hills, Michigan

Made Reservations for a group of people from 2 to 45 peopleOffered appropriate seating arrangements for every guest as needed, to give customer exactly what they are looking forTook care of To-Go orders in a respectful time frameGreeted Customers upon arrivalMade sure the front of the house was cleaned while following the Health and Sanitization.

Oxford, Michigan

my responsibilities included, cleaning up the tables, washing windows, putting dishes away, resetting the tables, cleaning the floor. As a hostess my responsibilities were to great customers and talk with them as I would seat them, wash menus off, make sure customers had their drinks and their salad and bread.

Marketing

Education record

Went to Oakland Community College to get some general credits out of the way while attending Oakland University.

Transfering, International Business

Activities and Societies: co-ed soccer

High School/Secondary Diplomas And Certificates

Activities and Societies: Soccer, Stats for the wrestling team