Jessica Fritz Email & Phone Number

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pennsylvania, Us

• Oversee the recruitment and hiring process• Assure that staff development including management training are a priority for the organization• Assure implementation of appropriate workplace culture strategies that promote retention and positive employee relations• Administer the organization’s compensation and benefits programs• Monitor the administration of personnel policies and practices, ensuring consistent and equitable treatment for all employees• Manage CMC’s HR compliance program and ensures that policies and practices comply with federal and state law• Work with the President and Leadership Team in succession planning and strategic direction activities• Implement application tracking system to streamline recruiting and onboarding process• Create consistent process flow for talent development, coaching and corrective action

Cranberry Township, Pennsylvania, Us

▫ Assist with internal investigations relating to policy violations, lead due process meetings and determine employment outcomes▫ Manage all business operations relating to two different Local Teamsters Unions and their contracts, such as promotions, terminations, benefits and attendance policies▫ Responsible for all facets of FMLA [Family Medical Leave Act], Worker’s Compensation and medical leaves of absence, process new and existing leaves with daily follow up, partnering with all relevant departments to generate appropriate communications with supervisors and team members▫ Participate in all hiring events and conduct new hire orientations, owning the onboarding and training process to promote retention and team member engagement▫ Adjudicate all applicants requiring additional information regarding background checks▫ Demonstrate proficiency in utilizing human resource information systems (HRIS) for scheduling, payroll, training, compliance, and recruitment [Kronos, PeopleSoft, BrassRing, Workday]▫Part of implementation team responsible for info gathering, design, test and configuration of transition from PeopleSoft to Workday

Minneapolis, Mn, Us

-Expertly supervise more than 120 team members; handle all staffing processes in accordance with best practices; and execute HR-related functions, which include payroll, recruitment, interviewing and hiring, orientations, onboarding, scheduling, and compliance with Department of Labor and Occupational Safety and Health Administration (OSHA), -Conduct annual reviews to ensure correct calibration of all review scores based on pay and performance guidelines-Thoroughly assess data on sales trends and payroll reports to identify staffing needs and properly arrange schedules to lower cost and labor while boosting productivity-Promote open door culture by handling and addressing inquiries on personal and medical leave of absence (LOA), short-term disability (STD), and Family and Medical Leave Act (FMLA) pay and benefits and other HR matters-Efficiently interface with leaders on team member performance, talent management, overall operations, and succession planning for store and district-Observe strict compliance with company’s Target Counseling and Corrective Action policies in conducting coaching and performance conversations and creating and evaluating corrective actions to mitigate legal risk-Provide expert oversight to two dedicated members of the HR Team and their daily operations-Conduct internal investigations regarding but not limited to employee theft and misconduct-Submit all unemployment claims and attend hearings when necessary-Demonstrate proficiency in utilizing human resource information system (HRIS) for scheduling, payroll, training, compliance, and recruitment

-Capitalized on process design in enhancing efficiency and productivity of each Admissions Department-Applied keen attention to detail in reviewing and evaluating each school’s current admissions process, as well as analyzing all functions of other departments’ workflow-Guaranteed accurate flow of data on each project through collaboration with each subject matter expert-Initiated the creation of new step-by-step process by working collaboratively with teams in analyzing and improving the new system-Took charge of modifying all campus policy and procedure manuals and developing new training manuals for each school Notable Accomplishment:• Successfully managed the system configuration, rollout and transition of admissions data for 3 institutions, developed new policies in alignment with new programs, and facilitated the training of all admissions staff• Data Analysis: Formulate extraction methodologies to quantify and analyze admission build ups and post start outcomes to deliver organizational forecasts facilitating budgeting metrics creation.• Process Development: Engineer workflow structures leveraging automations and best practices to maximize conversion and elevate staff productivity allowing for organizational scalability. • Training and Documentation: Conduct training for all levels of Admissions based staff. Develop documentation to seamlessly on board new staff and normalize operations within CampusVue ensuring consistent delivery of company standards. • Business Definition and Requirement Generation: Spearhead system requirement collection and business definition construction for SIS and CRM software rollout. Coordinate efforts with IT staff and functional department heads to facilitate optimal software configuration and enhancement features.• Tiered Organizational Exposure: Experience blankets multitude of staff roles within an organization ranging across both campus and corporate levels circling all areas of Admissions.

-Streamlined processes by developing brand new workflow from inquiry to post-wedding tasks to ensure accurate and excellent communication practices-Cultivated and maintained long-term relationships with each client by providing excellent and timely customer service-Analyzed all business data to determine trends, financial forecasting and income managementNotable Accomplishment:• Consistently won “Best of Weddings” awards from 2009 to 2015, which resulted in Hall of Fame for select Pittsburgh photographers

Pittsburgh, Pa, Us

-Performed various human resources functions such as hiring, training, and developing all new employees for first 3 years of employment-Administered all HR matters, such as employee schedules, time off requests, and sick and personal days for all staff-Offered high level of assistance to president on employee issues and relations-Set strategic direction to 13 staff members of 3 different departments-Facilitated training for all admissions employees on internal student information system and admissions process-Displayed expertise in generating, maintaining, and presenting all statistical reports on weekly executive operations meetings, as well as analyzing all data to evaluate the performance of each department-Collaborated with the IT Department in developing customer relationship management software to handle business interactions and optimize relationships, workflow efficiency, and data accuracy for productivity and sales growth-Assisted in company downsizing and change management, evaluated performance of all staff and submitted findings to senior managementNotable Accomplishment:• Worked closely with leaders in creating new processes and programs, which grew employee base from 5 to more than 2000