Jess Gabbay Email & Phone Number

Charlottesville, Virginia, United States

Charlottesville, Virginia, United States

I joined the Quirk Hotel and Gallery launch team to bring the dream of this stunning, art hotel to the city of Charlottesville. I created the Standard Operating Procedures and designed an inventory system for the guest services and housekeeping teams at this 80 room property. I hired, trained, scheduled, and managed 18 employees, coordinated with the.

Charlottesville, Virginia

Collaborated with a team of eight instructors and eight students on a rotating daily schedule. Created individualized lesson plans and systematically implemented behavior interventions in accordance with Applied Behavior Analysis. Coordinated fundraising and team building activities with a small committee.

Charlottesville, Virginia

Monitored and managed the property, staff, and guest relations around the clock of a full-service, 32 room boutique hotel. Provided assistance during peak hours and resolved customer service conflicts. Trained new employees and helped coordinate schedules. Maintained online reviews.

Charlottesville, Virginia

Contracted group reservations based on market research analysis, coordinated and organized banquets, and scheduled and provided venue tours.

Charlottesville, Virginia

Provided a luxurious guest experience from beginning to end of stay by performing concierge and turn down services, as well as reception duties.

Las Vegas, Nevada Area

Coordinated and managed the acquisition of silent auction donations and raffle prizes for three annual fundraising events. Lead photographer for promotional marketing materials for 14 retail stores in Southern Nevada. Created and maintained social media presence.

Las Vegas, Nevada Area

Planned and hosted a luxury open-house experience for 150 clients in partnership with real estate broker Rob Jensen. Initiated and maintained vendor relationships and designed custom artwork for invitations.

Reston, Virginia

Exceeded monthly enrollment goals for Starwood Preferred Guest Program while providing an efficient and personalized check-in experience. Reviewed Master Arrivals Report to gather and communicate VIP arrivals and preferences to the hotel team. Maintained online reviews.

Various Locations In Virginia

Built a network of clients from referrals and maintained client relationships through regular communication, exceptional scheduling and time management skills, and adaptive teaching methods.

Chantilly, Virginia

Managed operations for 1500+ deployed contractors through the creation of travel arrangements and authorizations. Instructed week-long training courses for civilian contractors to establish employee benefits, expense reports, and time cards.

Fredericksburg, Virginia

Executed the hiring, training, scheduling, day-to-day management and evaluation of 12 employees. Increased facility participation through streamlined operations and a collection and analysis of market research. Developed marketing strategies and interactive advertisements for nightly special events.