Jessica Tate Email and Phone Number

Work with automation tools including HP Operations Orchestration and AnsibleCreation of self service portal using ReactJS for the front end and APIs to call automation tools for the back endSharePoint customizations

Creation of the pre-production Cisco Unified Communications 9 environment including CM, Contact Center, Unity, IM and Presence, Expressway-E, Expressway-CImplementation of a campus wide cloud WebEx serviceImplementation of a campus wide cloud Box EnterpriseIn house programs written to monitor the status of VIP phones on campus and phone calls placed to our university police stationImplementation of mediawikiIn house scripts written using SNMP, bash and MySQL to get the locations of all phones on campus and alert when one has changed locations for E911 purposesMaintenance and support of the production Cisco Unified Communications 9 environmentMaintenance and support for the Exchange 2010 environmentScripts written to ease automation of several tasks including but not limited to creating adhoc distribution lists, creating shared email accounts, monitoring of the Exchange cluster, Exchange mailbox creation including a default e-mail sent upon creationMaintenance and support for the Lync 2010 environmentMaintenance and support for the SharePoint 2010 environmentMaintenance and support for our external facing Sendmail serversExperience with SpamtrapMaintenance and support for BASIS and CBORD Door Access SystemsMaintenance, implementation and support for ipConfigure Video Surveillance software (ESM and Orchid)

Upgrading the Exchange, Lync and SharePoint environment from 2010 to 2013Upgrading the Hyper-V environment from Server 2008 R2 to Server 2012Maintaining Exchange, Lync and SharePointAccount creation, maintenance and archival for a revolving population of over 2000 accountsCreation and maintenance of the System Center Operations Manager 2012Troubleshooting and support for over 2000 usersExperience with IIS, Windows Print Server and *nix DNS