Jessica Graham work email
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Jessica Graham personal email
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Jessica Graham phone numbers
Not trying to change the whole world, but if I can make one person's day better isn't that the same to them?Looking to leverage my project management, HR, and leadership experience to further develop my career in the HR field while contributing to the success and growth of your organization. What I bring to the table: outgoing, self-starter, results oriented, strong relationship building skills, composed under pressure, strong written and verbal communication, excellent organizational skills, data driven, critical thinker, people leader, and project/program management skills. Experienced with the following software: ServiceNow, AMCAT, KRONOS, PowerBI, RIVs, SharePoint, iCIMS, Taleo, Workday, Excel (Advanced), PowerPoint, MS Teams
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Senior Human Resources ManagerIron Galaxy Studios Jan 2023 - PresentChicago, Il, Us
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Layoff/Position EliminatedCareer Break Dec 2022 - Jan 2023
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Manager, Hr Solutions - Talent AcquisitionAsurion Jun 2021 - Dec 2022Nashville, Tennessee, Us• Led a team of HR professionals in the US and Philippines in the execution of internal recruiting work• Developed a roadmap, prioritized initiatives, and provided direction for the team• Drove improvements that increased NPS by 24 points and earned 4.6 stars (out of 5) customer experience rating• Led Cross functional project to develop automation that improved efficiency and accuracy of a critical process• Implemented a career progression framework for HR Experts • Built and launched new Candidate Experience scheduling platform -
Supervisor, Hr SolutionsAsurion Sep 2019 - Jun 2021Nashville, Tennessee, Us• Led a team of 20+ HR professionals in the US and Philippines in the execution of HR Shared Services work • Responsible for service delivery across 3 HR programs; Internal Mobility, Candidate Experience, and Onboarding• Created an outstanding candidate experience through high touch, individualized services• Led departmental projects and process improvement efforts• Provided subject matter expertise to peers on navigating HR Systems.• Built and leveraged relationships, developed strong credibility and rapport with internal customers• Led HR Solutions Employee Engagement committee • Inducted into Asurion’s “HR Hall of Fame” for contributions to Asurion’s pandemic response efforts
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Senior Hr Solutions ExpertAsurion Feb 2018 - Sep 2019Nashville, Tennessee, Us• Executed daily transactional work in support of the internal mobility and candidate experience programs• Participated in internal recruiting related projects for HR Solutions team• Filled an average of 150 internal positions annually with • Maintained a strong collaborative relationship between the HR Solutions team and HR functional colleagues• Provided support to the Talent Acquisition team including process improvement projects and other ad-hoc duties.• Processed reimbursements and expense reports through Concur for candidate travel expenses and purchases.
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Hr Solutions Expert I & IiAsurion Dec 2015 - Feb 2018Nashville, Tennessee, Us• Executed daily transactional work in support of the internal mobility and candidate experience programs• Participated in internal recruiting related projects for HR Solutions team• Filled an average of 150 internal positions annually with • Maintained a strong collaborative relationship between the HR Solutions team and HR functional colleagues• Provided support to the Talent Acquisition team including process improvement projects and other ad-hoc duties.• Processed reimbursements and expense reports through Concur for candidate travel expenses and purchases.
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People Services CoordinatorAsurion Nov 2007 - Nov 2015Nashville, Tennessee, Us• Responsible for driving employee engagement and increasing employee satisfaction• Ensured consistent recognition of team members for demonstrating Core Values, and Customer Experience Principles• Coordinated and executed large events designed to drive engagement and increase overall employee satisfaction • Collaborated cross functionally to prioritize impactful community involvement and internal engagements• Built proposals, developed strategies, and leveraged ability to influence others to drive initiatives to completion • Partnered with departments throughout the business to build a strong working community (D&I, Compassion Forward, Engagement, Well Being Program ETC).
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Claims Verification Representative (V-1)Asurion Mar 2006 - Nov 2007Nashville, Tennessee, Us• Acted as assistant to leadership for special projects including the implementation and testing of Black Box• Liaison between leadership and verification representatives with questions about Black Box system • Selected as initial tester for a new personal security program (Ideology) lowering claim fraud and protecting Asurion customers’ confidential information• Top team performer: ranked number 1 of 15 associates; selected to perform side-by-side training and tutoring of fellow ASG agents
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Customer Service RepresetativeAsurion Oct 2005 - Feb 2006Nashville, Tennessee, Us• Assisted with several beta-testing projects for new programs • Conducted side–by–side and cross-department training and tutoring of team members• Team lead to Call Center supervisor
Jessica Graham Skills
Jessica Graham Education Details
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University Of PhoenixManagement And Operations
Frequently Asked Questions about Jessica Graham
What company does Jessica Graham work for?
Jessica Graham works for Iron Galaxy Studios
What is Jessica Graham's role at the current company?
Jessica Graham's current role is Sr Hr Manager, Iron Galaxy Studios.
What is Jessica Graham's email address?
Jessica Graham's email address is je****@****ion.com
What is Jessica Graham's direct phone number?
Jessica Graham's direct phone number is +161576*****
What schools did Jessica Graham attend?
Jessica Graham attended University Of Phoenix.
What are some of Jessica Graham's interests?
Jessica Graham has interest in Teaching, People Development, Project Coordination And Management, Research, Personal Development, Reading, New Technologies.
What skills is Jessica Graham known for?
Jessica Graham has skills like Leadership, Call Centers, Training, Process Improvement, Customer Satisfaction, Employee Relations, Management, Team Building, Program Management, Project Management, Team Leadership, Customer Experience.
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