Jessica Hancock Email & Phone Number

I run the company day-to-day, freeing the CEO up to oversee the creative side of the business. - Managing logistics with printers, shippers, warehousing, and distribution companies to bring products to market- Organising convention appearances - Managing marketing and online presence- Recruiting and managing freelancer content creators- Setting up and managing Kickstarter campaigns- Arranging interviews and promotional appearances- Financial management and budget management of company departments- Podcast hosting- Providing insight for strategic business decisions

I own the production of each game at Meet Max from design to publication- Understand the game, and input in development with design team- Manage the requirements for the game (design, code, creative, marketing)- Create, maintain and communicate a schedule between departments- Report regularly to design, engineering, creative, marketing on status- Own all assets - Manage all departments to bring the project to completion on time- Responsible for getting to the finish line

Promote new games to the community and evangelise about MeetMax Games!- Content creation- Managing social media accounts- Recruiting and running regular test groups for games- Collecting and managing user feedback- Customer service and complaint handling- Host group games for live demos and corporate clients

Responsibilities:- Regular travel to UK and EU industry events- Establishing key relationships with new clients- Managing existing relationships with clients- Prioritize, escalate and drive client issues with Chinese factory- Social media and brand management- Develop strategic plans for UK/EU market segmentation

EN Publishing is part of EN World, the worlds largest independent RPG news website.Responsibilities:- Liaising with printers, shippers, warehousing, and distribution companies to bring books to market- Organising convention appearances and representing front of house- Commissioning marketing materials- Recruiting and managing freelancer writers and reviewers- Setting up and managing Kickstarter campaigns- Arranging interviews and promotional appearances- Book keeping and liaising with the company's accountant and HMRC- Maintaining records of ISBN and SKUsCompleted Kickstarter Campaigns:£7,579 pledged, Presents for Goblins: Festive Resources for D&D 5E£12,404 pledged, Advanced Rules Miscellany: 5th Edition Rules Modules£10,109 pledged, We Ain't Afraid Of No Ghost: Halloween Horror For 5E£10,559 pledged, Over the Next Hill: 5 Plug-In Settlements for your 5E Game£126,628 pledged, Mythological Figures & Maleficent Monsters for D&D£11,473 pledged, SolSpace: The Spartan Gambit£94,503 pledged, A Touch More Class: 9 New 5th Edition Classes

A six month fixed term contract which was extended- Setting up, management and promotion of Amazon sales- The first point of contact when engaging and liaising with international distributors and retailers- Creating, promoting a regular Distributor/Retailer newsletter & Distributor/Retailer database- Managing our current sales avenues and establishing and managing new ones, including mass-market sales routes.- Reporting sales activities to the strategy team to formulate new strategies- Representing Alley Cat Games at online conventions and trade fairs- Organising our online convention presence in partnership with the Communications Manager:recruiting, communicating with, arranging timetables for, attending, andsupporting/managing volunteers at conventions.- Organising shipping and fulfilment for regular stock/sales and Kickstarters games andcommunicating with shipping and fulfilment partners to ensure we are delivering ourgames consistently.- Consistently re-evaluating our own fulfilment methods in terms of cost and effectiveness- In partnership with the Communications Manager: Keeping our Web store up to date anddriving sales on the website.- Monitoring stock of games and coordinating replacement games/parts fordamaged/missing games to relevant parties- Identifying weak points in and improving upon process efficiencies and creating betterworkflows with documentation.

Bournemouth, United Kingdom

Bournemouth's first board game cafe. - Developing business plan and running test to market events prior to opening- Running a successful kickstarter campaign raising £10,000 prior to opening- Day to day management of coffee shop- Marketing of business through social media, print, direct marketing and online presence- Running board game areas of tabletop gaming events such as Stabcon South, Wyntercon, IndieCon and Tabletop Gaming Live- Managing relationships with suppliers in hospitality and board game industry- Attending gaming conventions such as UK Games Expo and Spiel Essen to keep updated with industry trends- Proactively seeking sales for private hire of cafe from corporate customers- Managing, training and supporting HR needs for a team of six employees- Ensure compliance to all relevant legislation such as food and hygiene and sale of alcohol- Manage book keeping, VAT returns and financial management of business

Rnli College, Poole

I managed a small high performing team of four Sales & Events Coordinators in the RNLI College. Our team sold any spare capacity in the College to the public for corporate events, private celebrations, weddings, tours and maritime training.Responsibilities:- Translate the overall marketing plan for the RNLI college into a sales and marketing plan for the Sales and Events team, in terms of both events and training opportunities.- Liaise with the team and College Business Manager to produce a yearly marketing and sales plan to deliver annual income targets and adapt throughout the year to meet business need- Deliver the sales targets as agreed with the College Business Manager- Evaluate monthly sales targets and proactively develop new business to increase return- Build strong relationships with customers and deliver customer requirements in all areas- Ensure the complete administration and execution of all planned events- Liaise with RNLI departments as appropriate, to support, scope and deliver any training and events requests- Develop and promote communications around college business activity, manage the teams social media presence, activity and results against KPIs- Responsibility for ensuring course content, risk assessment, insurance, contracts and indemnities are fit for purpose and in place to minimise risk to reputation

Rnli College, Poole, Dorset

Responsibilities:- Pro-actively convert customer enquiries into conformed sales- Develop future and repeat business to maximise revenue and meet financial targets- Actively up-sell by using knowledge of customers specific needs- Provide input for promotional events and marketing strategies- Working as part of the hospitality and commercial teams to achieve business plan objectives- Working with and supporting volunteers to deliver RNLI College tours

Leicester, United Kingdom

Responsibilities:- Assisting on a large scale annual event for Mercedes-Benz in 2009 and 2010- Managing telephone & email query hotline prior to the event- Organising and inputting data into excel and content management system- Working on-site for setup of event- Delegate management on day of the event- Working to tight deadlines to meet clients’ needs- Managing content management system for delegate management- Representing a luxury brand front of house during the event

London, United Kingdom