• Bachelor of Business Administration and Bachelor of Arts in English• Familiar with basic accounting functions: preparing income statements, balance sheets, cash flow statements, and invoices, and recording journal entries • Management experience: overseeing business operations, insuring accurate completion of operations reports, monitoring and correcting reports, training and scheduling staff, and handling customer concerns• Office administration: data entry, office supply inventory control, scheduling and coordinating appointments and events• Proficient use of Microsoft Office programs such as Word, PowerPoint, Outlook, Visio, and Excel• Writing, editing, research, communication, and organizational skills• Proofreading, formatting, and use of editorial markup symbols• Drafting and editing written communications, reports, presentations, and proposals•