Jessica Hoffman Email and Phone Number
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🌟 About Me: Passionate QA Professional and Results-Driven Leader 🌟I am dedicated and forward-thinking Quality Assurance (QA) professional with a passion for delivering high-quality products at scale. Over the course of my career, I've developed a versatile skill set that spans leadership, technical proficiency, and a commitment to driving excellence in the software development process.My Journey:• My love for QA was evident from the early stages of my career, and I've had the privilege of contributing to the success of dynamic companies such as Vimeo, Etsy, and Hudl. Strengths:• Technical Expertise: Proficient in a variety of QA tools and technologies, including Selenium, Python/Java, Appium, JMeter, and more.• Leadership: Proven track record of leading testing initiatives, managing teams, and implementing quality-centric methodologies.• Cross-Functional Collaboration: Experience collaborating with diverse teams, ensuring effective communication across product management, design, engineering, support, and marketing.What Sets Me Apart:• Beyond my QA expertise, I bring a unique perspective from my background in logistics and optimization, where I worked on projects ranging from forklift route optimization to implementing efficiency projects. This blend of technical and operational insights allows me to approach QA challenges with a holistic mindset.#QualityAssurance #QA #TechLeadership #ResultsDriven #PassionateAboutQuality
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Quality Engineering LeadThe Browser Company Apr 2024 - PresentNew York, Ny, Us**Process Implementation and Management:** • Develops and implements comprehensive quality engineering processes, including designing test plans to • Overhauled BCNY's external manual and automated testing team, drastically decreasing bug leakage.• Monitors and reports on pre-release issue resolution KPIs to ensure high-quality product releases.**Team Leadership and Culture Development:** Leads and expands the quality engineering team, establishing standards for shipping high-quality features. Responsibilities include recruiting, training, and managing team members, as well as leading cross-functional efforts.**Collaboration with Product:** Works closely with product teams to prepare new features for launch to create pre-release test plans and collaborate with other Quality Engineers on automation testing strategies.**Partnership with Support:** • Partners with Support to move user-reported issues toward resolution, with a particular focus on our “Early Birds” beta build.• Troubleshoots issues effectively and establishes processes that streamline the transition of tickets from user-reported to resolved.
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Community Engagement DirectorBrooklyn Spark Jan 2024 - Presenthttps://www.brooklynspark.com
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Senior Qa Manager, Front-End WebVimeo Jul 2021 - Jan 2023New York, Ny, Us• Led the testing & release strategy for a complete overhaul of Vimeo’s subscription model, coordinating multiple groups of QAs internationally to accommodate Vimeo’s shift to scaling its new Enterprise offering & drastically simplify AB testing of subscription types and prices.• Collaborated with leaders cross-functionally to identify opportunities to improve product quality and address the top-priority process and documentation needs to empower engineering teams.• Managed company-wide workflows interfacing with our external testing vendor—coordinating access with the Security team, standardizing the testing request process, increasing transparency in their priorities via a tracking document and weekly stand-ups.• Reorganized 8 siloed Quality Analysts into one centralized department, to more nimbly provide a set of resources to engineering teams to get their work tested and establish increased confidence in the quality of their work ahead of release.• Created a collaborative and inclusive team environment that is open-minded, respectful, and effective, while fostering a team culture of accountability, communication, and self-management.• Established a company-wide process to more efficiently triage, escalate, track and resolve Enterprise-level issues reported by the Support team to improve customer SLAs. -
Software Qa LeadVimeo Mar 2020 - Jul 2021New York, Ny, Us• Enhanced and scaled the Quality program at Vimeo by promoting quality advocacy through the creation and maintenance of high-impact process and documentation.• Created alignment across the professional development experience of QAs at Vimeo, setting standards for evaluating employees based on the same criteria as we evaluate job candidates for through the development of a comprehensive skills evaluation matrix for all QAs.
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Senior Software Qa AnalystVimeo Jul 2017 - Mar 2020New York, Ny, Us• Supported all testing needs and implemented predictable and efficient QA processes for multiple engineering teams, as well as lent testing expertise to critical one-off projects as needed.• Implemented high-impact, low-effort bug fixes and UI enhancements to supplement Engineering’s busy workload of building new features.• Collaborated on a Growth squad to brainstorm, AB test, and implement changes anywhere across the website to drive metrics, including a project I suggested which resulted in a 16% boost of first-time subscriptions on the second-most highest converting page on Vimeo.
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Product Qa AnalystEtsy Dec 2016 - Jul 2017Brooklyn, Ny, Us• Worked on a breadth of projects across buyer and seller services from project ideation through experimentation, prototype programs and project launches.• Automated repetitive tasks to maximize time and effort available for focus on testing.• Implemented and deployed bug fixes to the website as needed, utilizing internal developer tools to query and navigate the company’s extensive codebase.• Organized and led bug bashes for product teams at critical points in their project timelines,discovering as many as 76 unique bugs in a one hour session.• Led and participated in weekly mobile release testing for Etsy’s mobile apps.• Determined and acted on prioritization of QA tickets between multiple product teams simultaneously while also contributing to the development of Etsy’s quality program.• Navigated testing of a feature with up to 12 experiments touching it simultaneously. -
Software Quality AnalystHudl Sep 2015 - Oct 2016Lincoln, Ne, Us* Internationalized the Hudl brand through managing QA for the full development and expansion of the integration of the company's web and iOS applications with Hudl's newly-acquired video analysis software for professional athletes for use at the 2016 Olympics.• Deployed all changes requested by the feature’s developers using agile development methodologies.• Tested feature enhancements and bug fixes intensively to stabilize the company’s video library to allow the team to focus on developing the next version of the page.• Created and maintained extensive documentation around all feature workflows including regression testing checklists, automated test plans and walkthroughs for internal use. -
Optimization Analyst (Temporary Project)Creditsights Apr 2015 - Aug 2015New York, Ny, Us• Provided concrete and actionable recommendations for optimization/improvement of the processes used by CreditSights Risk Products (CSRP) to develop and update its suite of credit risk and rating models.• Reviewed the different types of financial data currently in use by CSRP, including corporate financial statements, equity and credit market prices, and agency ratings;• Reviewed the various processes currently in place by CSRP to source, cleanse and manipulate the above financial data.• Interacted with CreditSights’ research analysts, tech support, and sales team to better understand the different data reporting formats across companies, sectors and regions.• Worked with FactSet, Bloomberg, and other data platforms as required. -
Production SpecialistIntegrated Liner Technologies Oct 2014 - Mar 2015Developed solutions for various production issues to minimize customer complaints regarding damaged and incorrect product sent to the company’s biggest customers. Incorporated ISO standards into revisions of work process, flow chart and control documents.
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Field Engineer - InternJudlau Contracting, Inc. May 2014 - Sep 2014College Point, Ny, UsDirected and tracked 7 construction crews’ progress on the streets of Hell's Kitchen in Manhattan, working off of blueprints as needed. Approved up to $486,000 weekly in invoices while ordering materials for daily onsite use. Trained new full-time field engineer on daily responsibilities at the jobsite. -
Resident Assistant - Design & ArtsRensselaer Polytechnic Institute Aug 2013 - May 2014Troy, Ny, UsResponsible as a leader and role model for 150 freshmen for one academic year. This includes orienting freshmen to the Rensselaer campus and fostering a safe, considerate and inclusive community within a residential environment, as well as acting as a resource to all campus facilities and opportunities. -
Logistics Engineering Intern, Line SupplyProcter & Gamble May 2013 - Aug 2013Cincinnati, Ohio, Us• Increased utilization of storage space and productivity as well as reduced damage and process times associated with the delivery of raw materials between storage, paper-making lines and production lines. • Led 3 teams of experienced engineers to develop groundwork for long-term efficiency projects in Procter & Gamble’s 2nd largest facility, at over 1,200 acres, with an expected annual cost savings of $748,000 out of a plant-wide annual savings goal of $1 million.
Jessica Hoffman Skills
Jessica Hoffman Education Details
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Rensselaer Polytechnic InstituteIndustrial & Systems Engineering
Frequently Asked Questions about Jessica Hoffman
What company does Jessica Hoffman work for?
Jessica Hoffman works for The Browser Company
What is Jessica Hoffman's role at the current company?
Jessica Hoffman's current role is Leader in Software Quality // The Browser Company, Vimeo, Etsy.
What is Jessica Hoffman's email address?
Jessica Hoffman's email address is je****@****udl.com
What is Jessica Hoffman's direct phone number?
Jessica Hoffman's direct phone number is +173297*****
What schools did Jessica Hoffman attend?
Jessica Hoffman attended Rensselaer Polytechnic Institute.
What skills is Jessica Hoffman known for?
Jessica Hoffman has skills like Microsoft Office, Team Leadership, Project Management, Data Analysis, Matlab, Engineering, Teamwork, Microsoft Excel, Leadership, Microsoft Word, Powerpoint, Management.
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