Onboarding/Offboarding Lead• Prepared offer letters, restrictive covenant agreements, and role-based compensation plans for 50+ internal hires annually• Collaborated with Talent Acquisition and hiring managers to deliver a seamless and positive onboarding experience• Organized and facilitated onboarding procedures for internal and consultant hires including background checks, new hire paperwork, account set up, and I-9 work authorization• Executed Human Resources operations related to internal separations and role changes• Created and maintained headcount and turnover reports for company leadership•Presented New Hire Orientation deck and provided first-level support on questions related to compensation, benefits, and employee accountsBack Office Coordinator•Managed 600+ weekly consultant timecards and client approvals•Led creation and annual improvement of role-specific performance review forms and operated company-wide distribution and collection•Executed all updates and additions to internal and consultant Learning Management Systems (LMS)• Oversaw Labor Law compliance through management of resources for all office locations• Provided alternate front desk coverage and office administration during lunch hours and vacations, including greeting guests in person and on the phone, directing inquiries, and ensuring efficient function of the office• Supported Human Resources team through additional projects, including step-by-step role documentation

• Administered the onboarding process for internal and consultant hires through eRecruit and eStaff365, including new or rehire paperwork, I9 compliance, and communication of payroll and benefits information• Coordinated internal employee terminations and all corresponding processes• Conducted background checks and drug screens for internal and consultant new hires according to client requirements• Developed company-wide, electronic personnel file system and digitized all existing hard copy records• Organized Human Resources special projects, including data collection for client and background check audits

• Identified and hired qualified consultants for clients located in the Atlanta area, through sources including LinkedIn, CareerBuilder, and applicant tracking system, Maxhire• Maintained a pipeline of pre-qualified candidates across technical skill sets for future hires• Consistently achieved weekly and monthly key performance indicators (KPI’s), including 50 calls and 10 submittals per week and 3 new hires per month

• Assisted customers by responding to inquiries and providing educated product recommendations to meet and exceed the customer service experience• Processed payments using point-of-sale (POS) systems and facilitated additional sales and merchandise transfers via phone in a high-volume setting• Stocked, replenished, and organized store displays with accuracy and efficiency to enhance product visibility• Executed inventory management and back stock organization improvements to increase sale and restock speeds

• Assisted in the organization and operation of 3 annual, multi-division tournaments• Delivered marketing and ongoing customer service to players, clients, and vendors• Supported office personnel through filing, Microsoft Office tasks, and email maintenance