Jessica Holla Email & Phone Number

North Canton, Ohio

-Provide support and help manage programs in multiple states across the US.-Work with our Fundraising Department on one of our largest Fundraising Accounts. Developed policies and procedures document for use by all departments.-Coordinate with Sales Manager to create and distribute weekly/bi/weekly Camp Director newsletters-Coordinate the approval and placement of regional ads, both trade and consumer, including publication and cost research.-Create and distribute region specific sales reports in Salesforce.-Coordinate the set-up of trade shows.-Work with fundraising and customer relations to track and apply scholarships.

New Philadelphia, Oh

-Manager on duty when Assistant Manager and Store Manager were off duty.-Responsible for opening and closing duties including the cash register and bank deposit.-Coached associates on daily, weekly and monthly sales goals.-Managed call offs.

Canton, Ohio Area

-Greeted and helped customers on the sales floor.-Assisted the Sales lead in making daily segment goals-Helped cashiers when needed.-Set up new displays and promotions.-Worked overnight floor sets.-Worked at locations in Ohio and Florida.

Medina, Ohio

-Entered group blocks for social and corporate events.-Negotiated rates based on competitors rates, season, etc...-Entered information in Sales Pro.-Responded to guest inquiries for meeting space and block inquiries.-Main sales contact for groups or weddings on the weekends.-Printed arrivals reports to identify opportunity for new business.-Set up conference and meeting rooms for groups. Created Banquet Event Orders for staff.

Medina

-Trained on first, second and third shift duties.-Train new employees on first, second, and third shift.-Checked in guests.-Assigned rooms.-Checked out guests and make sure the billing is accurate. -Enrolled guests in IHG Reward program.-Responded to guest reviews.-Manager on duty on afternoon shifts.-Selected by management to complete IHG Loyalty Champion Training and Guest Experience Champion Training for our property.

Jacksonville, Florida Area

-Answered phone calls and directed calls to the proper department.-Made outbound calls to clients including quarterly calls. -Booked prospect and client meetings. Confirmed meetings with clients and prospects. Prepared materials for meetings. -Responsible for ensuring that the agreement between the firm and client was up to date. Prepared new firm agreement if not up to date. Ensured the fee and investment goal was correct for each client. Kept track on spreadsheet and made changes in CRM software.-Reviewed new account paperwork for accuracy.-Deposited checks into client accounts.-Assisted the marketing, investment, and client services departments with various tasks as needed.

Ponte Vedra Beach, Fl

-Checked guests in and out. Resolved guest issues and concerns.-Responsible for opening and closing the spa.- Suggested retail items for guests to purchase and earned commission for sales.-Handled cash and was responsible for maintaining my own cash drawer.

Jacksonville, Florida Area

-Assisted at Front Desk, in Accounts Receivable, Human Resources, and Event Planning.

North Canton, Ohio, United States

-Answered phone calls from new and existing customers.-Various types of data entry.-Handled customer concerns and complaints.