Jessica Francis Email & Phone Number

West Michigan

Overseeing HR for 5 West MI facilities and two locations in northern Michigan as well as two locations in Illinois and one location in New Hampshire. * Coach/counsel employees, supervisors and directors on employee relations and performance related topics. Conduct investigations as needed.*employee counseling*payroll*onboarding*implementing HR policies*employee engagement* Performance Management - Facilitate and advise the following at the team level: corrective actions, separations, investigations, hourly and salary evaluations, and goal setting cadence. Partner with leaders to address poor performers.* FMLA* Workers Comp

Holland, Mi

Human Resources for seven buildings at American House Holland location. Was promoted at end of 2018 into an HR role giving oversight to not only the Holland community, but also overseeing 5 other West Michigan locations as their local HR support.• Responsible for 7 buildings at the Holland location, oversee an additional 5 locations in West Michigan • Communicate with different locations in regard to employee relations issues, investigations, problem solving, payroll questions etc. • Recruiting, interviewing and processing new candidates for all open opportunities • Create and implement new programs and benefits to retain quality employees • Complete all new hire paperwork as well as assign new candidates to new opportunities • Employee Benefits • FMLA oversight for Holland as well as prepare documents for all West Michigan facilities • Workman’s Comp oversight • Run Payroll for Holland campus roughly 145 employees using Dominion payroll systems • Creating a safe environment for employees to come and express their concerns • Employee relations investigations • Employee counseling • Employee Termination • Performance Coaching • Maintaining positive relationships with Managers and Staff

Zeeland, Mi

* Matching the best talent with our clients openings. * Creating business relationships with current and new clients to learn more about their business as well as their current or future job needs.* Interviewing and speaking with current/new candidates to assess their skills and match them to the best possible opportunities with our clients. * Promoting the Manpower brand to connect with new clients as well as new candidates and spread the word of our Business Services Department. * Give candidates tips on how to write and improve resumes to reflect their background and experiences. *Working on placing high level candidates in Direct Hire opportunities. * Positions can include anything from HR, Recruiters, Design Specialists, CNC, Customer Service Representatives, Sales Professionals, as well as many others. * Specialize in recruiting candidates who are and are not actively looking for new opportunities.

Holland Mi

* Started with Professional Outlook, Inc as a research assistant helping find top quality candidates for open positions.* I was researching and recruiting for a wide variety of positions from HR and Engineering to EHS. * Cold Called candidates to share information about our open positions, pre-qualified each individual and then sent a short presentation highlighting the candidate to our clients.