Experience is an interesting word. What is your work experience? What has your experience been? Do you have any experience? For me, everything is about experience - whether it's shaping customer journeys, improving operational workflows, transforming business outcomes or delivering technology solutions. It’s all about how what you do impacts people.I’m passionate about building and delivering impactful experiences.This may sound unusual for someone whose titles have included Program and Project Manager, but hear me out. Every project we deliver is not just a task to check off, it’s an opportunity to enhance the experience of our customers—whether that’s the internal teams we support, the external partners we collaborate with, or the end-users who engage with our products or services.As a Business and Technology Program Manager and Leader, relationship-building is at the heart of my approach. I thrive on fostering strong partnerships between teams, across departments and with external stakeholders. I don’t just manage projects and teams - I collaborate with people to drive progress, create solutions, and build trust.This approach has allowed me to step into varied roles and challenges, to quickly assess the landscape and learn what’s needed to deliver results. Whether it’s driving business and process transformation, navigating complex organizational change or finding ways to better connect teams and technologies, I’m ready to jump in, adapt, and lead.If you’re focused on delivering results with a customer-first mindset, that’s where we align and it’s what I bring to every role regardless of the job title.Specialties:Program Management | PMO Strategy and Implementation | SDLC | Business and Technology Integration Data and Analytics | HRIS (Workday) | HCM | Strategic Planning and ExecutionBusiness Process Improvement | Stakeholder Management | Vendor and Contract ManagementFinancial Management | Change Management and Adoption | TransformationEmployee Engagement and Experience | Training and Learning Development | Continuous Improvement | Social Media Management | Executive-level Communication and Presentations