Jessica Fletcher Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• As the digital program manager, I am collaborating closely with the eCom Lead, Creative Director and CEO, I am ensuring timely delivery, budget adherence and alignment with business needs and quality standards. Through.
• Develop project plans, timelines, budgets, oversee vendor contracts and coordinate with teams and vendors for successful digital initiative delivery
• Liaise with leadership, channel leads, and team members to gather requirements, provide updates, address concerns, and build collaborative relationships
• Lead project teams, oversee day-to-day activities, monitor progress, identify risks, conduct reviews and reporting to ensure on-time, on-budget, and quality project delivery
• Implement QA processes, work with internal stakeholders for testing, defect resolution, and ensure regulatory compliance to maintain product integrity

Melbourne, Victoria, Australia

During my time at Huckleberry I was the lead integrated producer on the frank green account. In this role, I was responsible for managing the frank green eCommerce and CRM & Loyalty work streams. As Huckleberry was in its infant stage I also helped to establish ways of working and processes to create efficiencies within the agency.

Melbourne, Victoria, Australia

• I am the main client contact for the eCom and Coles Express squads on the Coles retained account with one direct report, leading campaigns end to end. I am also the lead on the new Social squad on the Coles account. In.
• Retainer and PO management
• Team integration with internal and external teams
• Team lead for the Social squad - overseeing a small team to deliver social BAU and campaign work streams
• Management of rolling out assets for Coles' owned channels such as: B2C website, B2B website, eDMs, app and in store POS
• Campaign management across all touch points and phases

• As a Senior Producer, I not only managed campaigns, I was also the client service lead on the Maybelline retained account. In this role, I managed a small team of designers and creatives to deliver on the BAU and.
• Client and delivery lead on the Maybelline Australia account
• Management of BAU and campaign work streams
• Management of yearly retainers, invoiced month to month
• Management of campaign shoots
• Retainer and financial management

Melbourne, Victoria, Australia

• Over the 5 years I was at Isobar, I worked across many clients and campaign work streams. I gained a lot of experience in managing campaigns end to end and running retained BAU streams of work on my own. Towards the.
• Managing and planning monthly Support & Maintenance retainers and website builds (Sitecore, Sitefinity, WordPress)
• Managing and planning development team resourcing (FED, BED, QA, BA, PO, UX/UI) in accordance with the project timelines, outcomes and budget
• Identifying risks and mitigation strategies in advance
• Organising stakeholder WIP’s and meetings/ceremonies
• Challenging team estimations to ensure high accuracy by leveraging a solid and trusted understanding of design and development processes

Melbourne, Australia

• Clients: Schweppes, Swinburne University, 7-Eleven, Slurpee, Pace Development Group, Village Roadshow Films, ACU, University of Canberra, Australia Post, TAC, Sensis, SEEK, UNIQLOResponsibilities include:
• Managing teams comprising of designers, strategists and creatives
• Mentoring Junior Producers and Account Executives
• Managing the yearly planning and strategy process for Schweppes as Delivery and Account lead
• Acting as 2IC to the Client Engagement Director
• Working collaboratively with the strategy team and craft leads to create a strategic vision, driving the development and implementation of content both digitally and physically for our client’s consumers

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Sydney, Australia

• Clients: Lexus AustraliaResponsibilities include:
• Assisting with major builds and optimisations to the Lexus Corp and Dealer websites + mobile platforms
• Provide training, oversight and technical support to all 22 Lexus dealerships with their website and mobile sites across Australia
• Liaise with the client on a day-to-day basis to get feedback and/or approval on assets to be uploaded onto the Lexus website and mobile site
• Daily interaction with Alfresco CMS

Sydney, Australia

• Clients: Microsoft Mobile Australia (Nokia), Microsoft, Kaldor Art ProjectsResponsibilities include:
• Lead digital PM on Microsoft Mobile Australia
• Ongoing day-to-day communication with Microsoft Mobile's international production HUB for all microsoft.com/en-au/mobile updates
• Responsible for estimates and timelines for the start of each campaign and project
• Liaising with clients and key account managers on a daily basis
• Running a media plan from scope to execution delivering various project requirements and placements such as: standard run of site banners, skins/gutters, video banners, pre-rolls and DOOH

Hong Kong

• Clients: One2Free Telecom, Art Basel Hong KongAccount Servicing - Internship (4 Months)Responsibilities include:
• Worked with the DAN team and client on the one2free “Playground” campaign
• Managed launch of the new Playground phone app “Typhoon Run”
• Used social media platforms (Twitter, Facebook) to promote Art Basel Hong Kong 2013
• Responsible for daily and weekly Keynote reports for clients – use of Google Analytics and Facebook Insights

Hong Kong

• Building and creating campaigns for Australian clients
• Search Engine Optimization through Google AdWords and Kenshoo
• Monitored and administered web analytics dashboards, reports and key reporting tools, and pointed out key areas of importance in accordance to client goals
• Put together monthly reports for client’s accounts to show KPI progress

Long Island City, New York

• Responsible for updating and maintaining Steve McCurry’s Official Website and Research Website
• Scanned negatives/slides into computer
• Edited and retouched photographs using Flexcolor and Photoshop and converting FFF files to TIFF files and JPEG
• Converting documents to PDF and uploading to website
• Uploading all forms of media onto the research site www.researchstevemccurry.com

Bachelor Of Arts (B.A.)

High School