People Operations systems audit and consult.

▶ Achieved a 100% team expansion in 1.5 years, growing a 30+ member team (including sales, tech, customer service, and operations) through streamlined recruitment and onboarding with a $15k budget.▶ Implemented an in-depth, semi-annual performance management framework, policy and playbook, resulting in clear career paths, progression management and a 4-tier professional growth strategy.▶ Developed and executed a comprehensive professional development curriculum with 30+ modules, enhancing employee skill sets, career advancement, and cultivating an inclusive work environment through strategic DEIB strategies.▶ Achieved an outstanding employee Net Promoter Score (eNPS) of 94, reflecting exceptional employee satisfaction and loyalty that resulted in an average employee tenure of 4.1 years, surpassing industry standards by over 20%.▶ Led a 12-person managerial cohort, enhancing organizational efficacy and leadership development, resulting in a time-cost savings of approximately 2100 manager hours annually via improved communication and reduced 1:1 training. ▶ Ensured equitable compensation practices by executing thorough compensation analysis of comp bands, audits, and restructuring efforts resulting in 100% participation in employee self-reviews, goal setting, and surveys.

▶ Led 17+ initiatives to strengthen community engagement and cultivate a positive organizational culture, collaborated with 5 internal teams to create and implement employee engagement initiatives.▶ Managed the planning and execution of 12 company events and activities aimed at fostering a sense of community and belonging, overseeing a budget of $60K.

▶ Collaborated with senior leadership to align communication strategies with organizational goals, facilitating transparent and effective top-down and bottom-up communications.▶ Directed the production of high-quality communication materials and presentations for both internal stakeholders and external partners, enhancing brand image and stakeholder engagement.

▶ Delivered high-level administrative support and service to 3 executive team members, ensuring smooth daily operations.▶ Coordinated and managed complex calendars, meetings, and travel arrangements for executives.

Responsibilities include blog-writing and maintaining social media presence for ifiknew.org, a website directed toward teens and young adults; and teaching classes at local schools about various life skills ranging from sex ed to career preparedness.