Jessica H.

Jessica H. Email and Phone Number

Technical Writer @ Google @ Google
mountain view, california, united states
Jessica H.'s Location
New York, New York, United States, United States
Jessica H.'s Contact Details

Jessica H. work email

Jessica H. personal email

n/a

Jessica H. phone numbers

About Jessica H.

Jessica H. is a Technical Writer @ Google at Google. She possess expertise in customer service, microsoft word, microsoft powerpoint, nvivo. She is proficient in Mandarin.

Jessica H.'s Current Company Details
Google

Google

View
Technical Writer @ Google
mountain view, california, united states
Website:
google.com
Employees:
219238
Jessica H. Work Experience Details
  • Google
    Technical Writer
    Google Aug 2021 - Present
    New York, New York, United States
    Writing docs for Google Cloud!
  • Google
    Technical Writer Intern
    Google May 2020 - Aug 2020
    Seattle, Washington, United States
  • Simon Fraser University
    Technical Writer Co-Op
    Simon Fraser University May 2019 - Sep 2019
    Burnaby, British Columbia
    Synchronized internal communication by planning, editing and writing concise documentation. Increased employee engagement by authoring 10 new documents and refining existing documents.• Created communication material such as Standard Operating Procedures and training materials while following existing style guides• Rebuilt and migrated documentation libraries from Confluence to Sharepoint by collaborating with technical teams of engineers and managers• Developed thorough understanding of network operations processes, identified relevant data, and translated difficult concepts into procedural information for both technical and nontechnical employees
  • Simon Fraser University
    Web Accessibility User Researcher And Auditor Co-Op
    Simon Fraser University Jun 2018 - Jan 2019
    Burnaby, British Columbia, Canada
    • Designed questionnaires and discussion material for use in conducting research with students• Developed thorough understanding of advances and trends in interface design for accessibility and usability. Employed user research methods such as heuristic evaluations, wireframing, card sorting, competitive analysis, persona building, user flows, and journey mapping• Facilitated user research and analyzed qualitative and quantitative data gathered from student interviews, presented findings in a formal report• Communicated findings through presentations and worked alongside web developers and web designers to develop objectives for compliance with accessibility and usability guidelines
  • Simon Fraser University
    Notetaker
    Simon Fraser University May 2017 - Jan 2019
    Burnaby, British Columbia, Canada
    • Transcribed lecture material into PDFs and uploaded them in a timely manner to the CAL portal• Submitted detailed and intricate notes for students registered with the SFU Centre for Accessible Learning
  • Hudson'S Bay Company
    Sales Associate
    Hudson'S Bay Company Aug 2016 - Jun 2018
    Burnaby, Bc
    • Built customer clientele by providing excellent customer service in the ladies' shoes department• Trained new associates on point-of-sales system by utilizing vast knowledge on software• Organized and maintained item displays to attract customers to trending products, while adhering to HBC Standards of Operations• Signed customers up for marketing email lists, loyalty credit cards, rewards cards. Successfully achieved the highest online order rate and highest sales in the department

Jessica H. Skills

Customer Service Microsoft Word Microsoft Powerpoint Nvivo

Jessica H. Education Details

Frequently Asked Questions about Jessica H.

What company does Jessica H. work for?

Jessica H. works for Google

What is Jessica H.'s role at the current company?

Jessica H.'s current role is Technical Writer @ Google.

What is Jessica H.'s email address?

Jessica H.'s email address is je****@****gle.com

What is Jessica H.'s direct phone number?

Jessica H.'s direct phone number is +177870*****

What schools did Jessica H. attend?

Jessica H. attended Simon Fraser University, Northeastern University.

What skills is Jessica H. known for?

Jessica H. has skills like Customer Service, Microsoft Word, Microsoft Powerpoint, Nvivo.

Who are Jessica H.'s colleagues?

Jessica H.'s colleagues are Areeba Khan, Latoria Pride, Assaf Namer, طلال القرني, Abdur Rahim, Sumit Rangi, Josh Jordan.

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