Jessica Johnson Email & Phone Number

Hudson , Wi, Us

Middle revenue cycle consulting and interim leadership including Coding, CDI, Revenue Integrity, Quality & Support, Health Information Management, Denials, Special Projects, Strategy Planning, Technology Evaluation and Implementation, Employee Engagement, Cultural Transformation, and Restructure/Redesign.

Executive responsible for stabilizing, building, and scaling the client solutions department for KODE Health, an early-stage health tech company. Dedicated to providing exceptional service and support to internal and external customers. Internal advisor to the Coding Operations, Quality, and Education teams.

Minneapolis, Mn, Us

Senior leader responsible for strategy and execution of enterprise hospital and professional mid rev cycle services including inpatient coding, outpatient coding, professional coding, clinical documentation improvement (CDI), and health information services (HIS). Responsible for 400+ staff, $45M budget.Highlights:-Reduced hospital coding days from 7.87 to 2.35 and professional coding days from 12.4 to 4.7 days-Developed a brand new professional revenue integrity team, launched professional revenue reconciliation-Designed a new customer support department - Coding Quality & Support-$16M of additional revenue captured through CDI improvement plans

Minneapolis, Minnesota, Us

Lead all HIM, CDI, Revenue Integrity, and Coding (Inpatient, Outpatient, and Professional) services for ambulatory and hospital operations. Responsible for 170+ staff, $16M budget. Partner with C-Suite, Physician Leadership, E.H.R., Informatics, Call Center, Patient Access Services, Patient Financial Services, and Payer Contracting to develop and execute tactical goals that support overall strategy of revenue operations. Highlights:-Created an award winning, nationally recognized team-Organization-wide margin improvement team lead identifying shared service opportunities of $39M-IP CDI program enhancement ($5M impact) and designed outpatient CDI program-Implemented a Coding Liaison Provider Support Program and took responsibility for RI department-Transformed culture. Better than industry standard retention rate. Press Ganey top-tier leader

Marinette, Wi, Us

Responsible for and managed all HIM Operations, Coding, and all privacy related matters. Optimized workflow by establishing performance metrics and integrating standard operating procedures and change management initiatives into the department. Developed internal processes, managed new technology solutions, and documented needs. Collaborated across the system to create efficient processes that support the strategic direction.

Marinette, Wi, Us

Manage daily operations in Physician Billing encompassing coding and billing for 12 specialties and hospital services. Supervise staff to ensure operating efficiency by monitoring productivity, quality, workload volumes, scheduling, job assignments, coverage, and monthly preparation of reports. Collaborate with physicians on coding reviews, documentation requirements, and billing regulations. Oversight of the credentialing process for Medicare, Medicaid, and Contracted Payers. Manage collection agency and outsource self-pay collections processes. Oversight and management of clinic reception, transcription, and EMR coordinator.

Marinette, Wi, Us

Manage and implement revenue cycle systems and responsible for user access. Served as the primary lead in the accurate collection of hospital denials data. Led process evaluation and improvement projects in Billing, Cashiering, Financial Counseling, Customer Service, HIM, and other ancillary departments of the hospital.

Marinette, Wi, Us

Inpatient, Observation, Same Day Surgery, Clinical, Occupational Health, Rehab, ER Facility Coding, and Ambulance Coding. Responsible for ER statistics and reporting.

Interdisciplinary Studies, Business Management

Supervisory Management

Health Information Technology