BALMIR.COM

ELLAVATIONS.COM

 Ensured smooth running of daily office operations. Successfully filed for Certificate of Incorporation under NYS Department of State Division of Corporations. Designed & implemented all office policies. Established office guidelines and procedures. Prepared payroll and monitored all related revenue and expenses. Ensured office operated efficiently. Produced marketing material including flyers, brochures, website, email marketing campaigns & social media posts. Designed, wrote copy for, & edited all marketing material to create awareness. Consulted with business owner for promotional offers. Successfully Trademarked business logo with the USPTO. Produced all forms necessary for business functions. Supervised all employed staff.

 Providing support to one of the top Account Executives in Brooklyn MetLife branch. Devising & maintaining several CMR office systems, including SmartOffice, Outlook, and other databases. Updated existing policies to reflect changes as requested by policyholders. Verified the accuracy & completeness of information on new life & annuity applications. Compiling data on lapsed insurance policies to determine reinstatement according to company policies. Managed incoming email, faxes, & mail, often corresponding on behalf of executive. Screening phone calls, enquiries & requests, & h&ling them when appropriate. Liaising with clients, suppliers & other staff.

 Solely liable for all activities including generating direct sales for the entire work day. Increased sales by approximately 57% in the year of 2012. Assist customers explaining features and recommending the use of new products to fit customer’s needs. Performing all duties including answering calls and ordering products. Maintaining excellent and honest rapport with clients. Reporting to owner regarding customer feedback to improve sales and customer satisfaction.