• Participates in the hiring and training of new employees• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement• Reviews, analyzes and evaluates business procedures• Implements policies and procedures that will improve day-to-day operations• Oversees sales department, ensuring each reaches goals set by departmental and company leadership• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with the entire staff to explain changes, answer questions, and maintain morale.• Improves customer service and satisfaction through policy and procedural changes.• Leads coordination and integration of efforts among operations, sales, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.• Projects a positive image of the organization to employees, customers, industry, and community.

•Oversee production of the publication from conception to completion•Advise and train a 20 person staff•Maintain the production standards of Southern Methodist University •Manage accounting and budgeting•Create marketing materials for Student Affairs including but not limited to: graphic design, photography and video production

•Comfortable selling in a luxury retail environment from a small business perspective•Created marketing materials to advertise events

Premiered at SXSW 2018. Directed and Produced short documentary film. Description of film:Reading isn’t natural, it’s not instinctual and it’s a fairly recent human invention. Reading is a struggle for each of us to master as children. But those with dyslexia must fight to read their entire lives. Doctors say there is no cure and aim therapy and teaching coping strategies. But Texas therapist Dr. Phyllis Books has been working to reverse dyslexia for more than 30 years. In the Dark follows those struggling with the condition and hoping Books can change their lives—in just five days.

•Provided expertise in marketing and sales towards a select group of vacation home owners•Exercised customer service skills to assure integrity and success of the start-up business

•Critiqued editorial layouts and ideas•Provided inspiration for editors and staffers•Book nominated for Pacemaker (The Golden Globes for yearbooks)

"We believe that everyone and every company is the absolute best at something. It is our job to help define what that competitive edge is, foster it, and highlight it through creative media.We expect our clients to take a creative journey with us through research, insights, and evaluation of their current activities to educate the decisions we will be making in relation to the work that we do. With our agency, we feel it is imperative for clients to work directly with creatives to make sure their needs are met."• Prospected potential clients to grow The Evoke Group's client base• Produced internal short documentary

•Coordinated and facilitated a summer workshop for high schools planning their upcoming yearbook. Advised and clarified staffs’ ideas in order to further their skills in design, writing, photography and theme development.•Designed various advertising material for the workshop

•Second highest volume June-August. Consistent UPT average of 3 or above per month, maintained over $200 ADS.•Responsible for detailed knowledge of how handbags are manufactured by certain leather and function, comfortable selling in a luxury retail environment upon a clientele basis, ensuring every customer in the store leaves with the full “Michael Experience.”

•Consistently had the top sales per hour and highest shoe care percentage. Number 7 in the company in position for sales on “Club Elite.” •Marketed footwear but also fashion. Learned to understand customers and provide an exceptional shopping experience every time. Implemented a professional attitude emphasizing: reliability, integrity, teamwork and the ambitious drive to contribute to making the store number 1 in the region in 2014.