Jessica Chang Email & Phone Number

Corona, California, United States

Beaverton, Or

Procuring outside supplier calibration and repair services for national lab network. Managing supplier relationships to ensure quality of service and maintenance of lead times. Locating new suppliers meeting quality and accreditation specification to add to approved supplier network.

Portland, Oregon Area

Managed inventory, purchasing and logistics for nationally recognized distributor in POP and Retail Signage Industry• Visiting factories in Shanghai to improve long-term relationships and develop new quality control processes at factories.• Established correct reorder points resulting in a reduction of out of stocks from 20% to 5% monthly average• Developed relationship with secondary logistics partner to leverage forwarders for cost savings on inbound/outbound shipping• Amended inconsistencies in records from 2005-Present to clear bad debt and purged inventory from financial holdings• Collaborated with sales and international suppliers on custom items to meet customers’ needs for seasonal marketing displays• Negotiated reduced price increases by leveraging long-term relationships and economies of scale to improve margins • Attended Global Shop with industry leaders to strengthen business relationships and make new contacts in industry

Managed purchasing and sourcing of multiple commodities for multinational leader in Pool and Spa Industry• Participated in cost saving initiative resulting in 24% savings on top company spend• Used SAP Procurement and Kanban modules for purchasing and planning activities on daily basis• Orchestrated delivery schedules, expedited as needed through daily reports isolating shortages, organized returns for credit• Collaborated on creation of 3 year strategic sourcing plan for 2012-2014• Managed sourcing agreements with key suppliers• Organized returns of defective parts with vendors for credit• Collaborated with multiple departments to meet customer needs and new product development projects

Coordinated with multiple departments to document fiscal budgeting processes to develop a plan for an integrated fiscal budgeting solution • Documented fiscal budgeting process of Protection from Fire Program• Isolated redundancies of data inputs and recommended improvements to streamline budgeting process• Participated in cross-functional budgeting workgroup to find an integrated fiscal budgeting solution

Customer Service; Cashier; Barista; Server

Responsible for selling postage, shipping materials, cashier, retrieving packages, checking in daily packages• Supported staff in variety of jobs beyond job description to increase efficiency in meeting customer’s needs• Interacted with customers to determine and satisfy shipping needs using the best method possible per case• Processed and managed FedEx and UPS domestic and international packages daily for University Departments

Organizing and indexing past and current case files, managing daily outgoing mail, answering phones• Implemented New Indexing System to better organize the documents in each case file • Transcribed Recordings of Deposition Summaries and Daily Mail to clients

Mba, Operations Management, Public/Nonprofit

Master Of Business Administration, Business Administration, Management And Operations

Consulted Friends of the Children, Portland on developing a successful job shadow/internship program via developing partnerships.

Bachelors, Latin American Studies

Activities and Societies: TaB