Jessica Olson Email and Phone Number

Business Intelligence Director • Led team to collaborate with key stakeholders within the Finance and Operations teams to gather business requirements and implement technical solutions including data transformation and integration, design, development, testing, implementation, user training and production support.• Created Power BI reports to support business reporting needs related to P&L, Client Profitability, Staff Costs, Revenue Analysis, Sales Pipeline, Resource Management, and other Ad Hoc reporting as needed. • Investigated data issues, determined cause, provided resolution, and implemented proactive measures to reduce future issues. • Participated in data transformation activities using ETL techniques in preparation to migrate data from multiple legacy systems to Workday.• Migrated Hyperion EPM system to Microsoft Azure environment with Power BI front end.• Coached team members to encourage growth and better support the business.Business Intelligence Analyst• Responsible for maintaining, reporting, and analyzing the organization’s resource needs and associated utilization, profit, and revenue outcomes.• Participated in developing, maintaining, and modifying processes and procedures to improve efficiencies and solve business problems.Operations Coordinator/Analyst• Assisted Operations Manager with all activities related to efficient and effective management of business.• Served as the systems administrator for the resource management system. • Provided analysis and participated in resource forecasting and capacity planning activities.• Led weekly resource management meetings with practice leads and project managers to ensure staff were properly utilized.• Acted as go-to resource for various tasks to support business needs.

• Designed and implemented Microsoft Access databases used for sales tracking, staffing, recognition, and payroll functions.• Coordinated staffing, recognition, and sales reporting projects. • Provided support to field managers in handling staffing concerns.• Implemented and trained staff on operational processes and procedures.